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Mac IKEv2 Configuration Guide

Oct 08, 2015
May 16, 2023
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Things to Consider:

  1. You have a working internet connection
  2. Mac Supported Device.(OS El Capitan and above)
  3. A Premium PureVPN account (If you haven’t bought yet click 👉here to buy)

OS X EI Capitan is the twelfth major release of OS X which is now known as macOS. IKEv2 is a protocol that is used to build automatic secure connections. Well, here’s how you can configure PureVPN on EI Capitan and the above versions using IKEv2:

Find your VPN credentials for manual configuration.

To find your VPN credentials log into the PureVPN member area. Click 👉 here to visit member area.

  • Login to the Member area using your PureVPN registered email address and password.
  • On subscriptions tab scroll down to be able to view your VPN credentials.
  • You will be able to see and copy your VPN credentials.
  • Note down your PureVPN username and click on Eye icon to make your password visible and use it in the manual configuration.
How to connect PureVPN manually on Mac.
  • Click Apple icon and select System Preferences
Click on Apple icon and select "System Preferences"
  • Click Network
Click on Network
  • Click + icon to create a new service
Click on + icon to create a new service
  • Insert the following info:
    1. From Interface drop down menu select VPN
    2. From VPN Type drop down menu select IKEv2
    3. Insert desired Service Name as PureVPN IKEv2, PureVPN US IKEV2, PureVPN DE IKEV2 etc
    4. Click Create
  • Insert the following info:
    1. Insert desired server address in Server Address box. Click 👉here to get the list of servers
    2. Under Remote ID: Insert
    3. Leave Local ID: Empty
    4. Check Show VPN status on the Menu bar.
    5. Click Authentication Settings.
  • From Authentication Settings keep Username selected from drop down menu.
  • Enter your PureVPN credentials. Here is how you can find your 👉VPN credentials
  • Click OK
  • Click Apply then click VPN Status Icon from Menu bar
Click on Apply then click on VPN Status Icon from Menu bar
  • Select Show Time Connected
Select "Show Time Connected"
  • Click Connect and VPN connection will establish in few seconds.
  • VPN has been connected Successfully
VPN has been connected Successfully
Note: If you see Status Connecting… and Connect button turn to Disconnect that means VPN has been connected. Due to a glitch Status doesn’t show connected. Simply click on your Lan / Wifi connection then click back on the IKEv2 VPN connection and the status will change..
  • There you go, your VPN should be connected successfully!
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Comments (12 )


  1. 歐竣銘 says:


    I can not connect to vpn and has error message as follow

    “your no longer connected to purevpn”

    how can I resolve this problem

    • admin says:

      You are requested to go to the PureVPN APP settings switch between the protocols i.e. L2TP and IPSEC then connect and share the feedback with us .

  2. PureVPN Team says:


    Thanks for reaching out. Can you please elaborate what exactly you want to say so we may assist you in better way.

    Looking forward to hear from you!

  3. DK says:

    What about “Connect on demand” checkbox in El Capitan? I need it to be active and not greyed out.

  4. PureVPN Team says:

    We are sorry for the inconvenience. Can you please specify on which device you are using PureVPN and what version of our app, so we may assist you in better way.

    Looking forward to hear from you!

  5. lykkeli says:

    Is it not possible anymore to see the UI while being connected? As i use mobile internet I like to see how fast/slow my internet connection is at different times and places which I was able to see before with the interface.
    Furthermore, the connection gets lost almost every day at one point or another and its easier to see when that is about to happen and switch pointtoserver before it does. There was a lot of positives about the UI and it made the user experience better and easier so I will be sad if I can’t use that anymore.

  6. Chris H says:

    I’ve followed the steps, but when I connect to the VPN it says it’s connecting and then doesn’t. There’s no error message. Any ideas?

    • PureVPN Team says:

      Hi Chris,

      We are sorry for the inconvenience. Kindly change server and protocol then try again.

      If problem persists then feel free to join us on 24/7 live chat.

  7. PureVPN Team says:

    Hi Gerry,

    We are sorry for the inconvenience. You are requested to join us on live chat so we may analyze this issue and help you get connected.

    Thanks for understanding!

  8. Gerry Lao Borja says:

    I have been trying to manually configure ikev2 on my MAC being this is the fastest connection on my network, tried to follow all the instruction but to no avail. However I can connect (IKEV2) using the purevpn apps on my PC. What seems to be the problem?

  9. zhovner says:

    Do you have any problems with CHILD_SA rekey? Default rekey timeout is 1440 minutes (24 hours) after this timeout connection is dropped due error in rekey process. Does your IKEv2 VPN connection can live more than 1400 minutes without reconnect?

    • PureVPN Team says:

      Hi Zhoner,

      Thanks for your query. Our server connection time out is set to 30 minutes for Ikev2. Hope you have got your answer. If you still have any confusion or further question, feel free to ask.
      Have a Great Day!