PureVPN Server List/Host name

191 Comments

1. PureVPN Team says:

   February 13, 2017 at 8:45 am

   Thanks for reaching out. We cannot specifically say anything about France server but we do keep adding different servers as per need.

   Hope this answers your query!

   Reply
2. Youssef Elhakiri says:

   February 8, 2017 at 5:42 am

   Can i know if you will be adding some france servers soon ? 🙂

   Reply
3. PureVPN Team says:

   January 30, 2017 at 2:34 am

   Thanks for reaching out. You can convert server address to IP address, have a look at this tutorial, it should guide you how to go about it https://support.purevpn.com/how-to-get-server-ip-or-convert-hostdomain-name-to-ip-address

   Hope this helps, let us know if you still have any questions!

   Reply
4. Anthony William Mitchell says:

   January 27, 2017 at 7:09 am

   I am trying to set it up on my d-link router but the PPTP Server IP Addresses are too long to fit, do you have a number based version of these addresses?

   Reply
5. ahmed says:

   January 14, 2017 at 10:22 am

   please add more state and the pure vpn is slow
   thanks

   Reply
   • PureVPN Team says:

     January 16, 2017 at 1:55 am

     Thanks for reaching out. If you are facing speed issue then kindly change protocol OR switch to other server this should help.

     If you still face any issue then feel free to join us on 24/7 live chat!

     Reply
6. Asadullah Al Forhad says:

   December 5, 2016 at 12:18 pm

   Hi
   Which server I need to connect for Malaysia ?

   Reply
   • PureVPN Team says:

     December 6, 2016 at 2:42 am

     Hi,

     Thanks for reaching out. You can connect with these servers:
     my1.pointtoserver.com
     my-kl1.pointtoserver.com

     Hope this helps, let us know if you need further assistance!

     Reply
7. PureVPN Team says:

   November 14, 2016 at 5:59 am

   We are sorry for the inconvenience. Kindly connect with this server address it should work fine sg1.pointtoserver.com.

   Feel free to reach out if you need further assistance!

   Reply
8. Yohanes Faith says:

   November 5, 2016 at 3:31 am

   hello, please fix this server, s120102.pointtoserver.com , server in singapore..
   last month i’m still connect using this server, but now i can’t connect again…
   please fix that….
   Thanks..

   Reply
9. dictatoor says:

   October 31, 2016 at 4:40 pm

   why ip changes for every log ? how i can make it static ip ?

   Reply
   • PureVPN Team says:

     November 1, 2016 at 1:31 am

     Hi,

     Thanks for reaching out. If you would like to get Static IP then you can opt for ‘Dedicated IP’ addon.

     For more details, feel free to join us on 24/7 live chat!

     Reply
10. Memory Enterprise says:

    October 24, 2016 at 6:26 am

    sir i need my brand name server or apps

    Reply
    • PureVPN Team says:

      October 24, 2016 at 7:37 am

      Hi,

      Thanks for reaching out, can you please elaborate your question so we may assist you in better way.

      Reply
11. PureVPN Team says:

    October 18, 2016 at 10:21 am

    Hi,

    Thanks for reaching out. We would like to update you that both server address are alright and work absolutely fine, thanks for showing your concern.

    Keep writing, we really appreciate it!

    Reply
12. blaaaahblahblah says:

    October 16, 2016 at 12:23 am

    Netherlands server – nl1.pointtoserver.com is incorrect. It should be nl.pointtoserver.com

    Reply
13. mukul bhardwaj says:

    October 11, 2016 at 12:41 pm

    I have vpn but i can’t get connected to any one is their any issue related to username or passwerd.

    Reply
    • PureVPN Team says:

      October 13, 2016 at 3:46 am

      Hi,

      We are sorry for the inconvenience. Kindly tell us what error you are getting so we may assist you accordingly.

      Reply
14. PureVPN Team says:

    October 5, 2016 at 5:39 am

    Hi Hasan,

    Thanks for reaching out. It seems that you are looking for PureVPN Username and Password, if that is the case then you can find it in your email box..

    Hope this is what you were looking for, let us know if you meant something else, so we may assist you accordingly!

    Reply
15. PureVPN Team says:

    October 5, 2016 at 5:38 am

    Hi,

    Thanks for reaching out. Can you please elaborate your question so we may assist you in better way.

    Reply
16. PureVPN Team says:

    September 29, 2016 at 6:42 am

    Hi Michael,

    We are sorry for the inconvenience. Kindly connect with these servers, it should work fine:
    ukl.pointtoserver.com
    bbctv.pointtoserver.com
    itv.pointtoserver.com
    uk2.ptoserver.com

    If you still face any issue then feel free to join us on live chat so we may assist you accordingly

    Reply
17. Michael says:

    September 28, 2016 at 11:26 am

    Trying to connect Android 6 VPN using L2TP PSK in UK. I have tried 3 UK servers but all unsuccessful. Any service problems or suggestions?

    Reply
18. PureVPN Team says:

    September 27, 2016 at 5:48 am

    We are sorry for not solving your issue yet, can you please join us on live chat so we may assist you in better way.

    Reply
    • xvl260 says:

      November 2, 2016 at 1:24 am

      I have encountered this with another video. This video should be available to Japan IP addresses. I’m connected to the Japan server, but somehow it’s able to detect my location. https://www.youtube.com/watch?v=KNBr3aAagNw

      Edit: I was able to download this video using a third party Japanese elite proxy, so somehow that bypassed the detection.

      Reply
      • PureVPN Team says:

        November 2, 2016 at 2:20 am

        We are Glad that you got it working.

        Let us know if we can help you with anything!

        Reply
19. PureVPN Team says:

    September 21, 2016 at 1:45 am

    Hi,

    We are sorry for the inconvenience. Kindly try to connect with this server and then check hulu-jp1.pointtoserver.com

    Let us know if it works now!

    Reply
    • xvl260 says:

      September 22, 2016 at 2:37 am

      I tried the hulu-jp1 server, however the video is still unavailable. They might be detecting the location through other means.

      Reply
20. PureVPN Team says:

    September 20, 2016 at 6:41 am

    Hi,

    We are sorry for the inconvenience. Kindly connect with this server and let us know if it works fine it1.pointtoserver.com

    Looking forward to your positive feedback!

    Reply
21. Samer Elshafay says:

    September 19, 2016 at 3:47 pm

    when i use this way in link (https://support.purevpn.com/how-to-setup-purevpn-manually-on-iphone-l2tp) to add vpn manually to my iphone i can’t get username and password to any server
    how can get it

    Reply
22. PureVPN Team says:

    September 19, 2016 at 6:55 am

    Hi,

    We are sorry for the inconvenience. Can you please tell us on which Websites you are facing this issue so we may assist you accordingly.

    Reply
    • xvl260 says:

      September 20, 2016 at 2:55 am

      I’m trying to access a youtube video from a Japanese channel. https://www.youtube.com/watch?v=z0PbzrCLn_Q

      Thanks.

      Reply
23. Adan Tahir says:

    September 13, 2016 at 3:00 am

    Please tell me which server VPN should i use for
    Pakistan

    Reply
    • PureVPN Team says:

      September 16, 2016 at 6:28 am

      Hi,

      Thanks for reaching out. You can use this server address pk1.pointtoserver.com

      Hopefully this would work..If you face any issue feel free to join us on 24/7 live chat

      Reply
24. Domenico Palmisani says:

    September 11, 2016 at 10:51 am

    I try to connect to italy but the ip address is in Netherland
    the same for other countries.

    Reply
25. hasan says:

    September 6, 2016 at 2:00 am

    What about the user name and paswd

    Reply
26. sandy says:

    September 5, 2016 at 9:22 am

    How should IP dynamic access?

    Reply
    • PureVPN Team says:

      September 6, 2016 at 9:16 am

      Hi,

      Thanks for reaching out. Unfortunately, we are unable to understand you query, can you please elaborate so we may assist you accordingly.

      Reply
    • NDMA says:

      October 4, 2016 at 1:40 pm

      By default, the IP address is dynamic ; it’s a real-world one but it changes every time you log in. If you want a static IP : gotta pay the few shillings and pick a region ; pretty convenient when I tried it quite frankly 🙂

      Reply
27. Balbir says:

    August 31, 2016 at 9:32 am

    Hi thanks for your reply. I got onto the 24/7 live chat and Fredek helped me with the same answer. Everything is working fine. Really appreciate responsive and excellent help from PureVPN team!

    Reply
    • PureVPN Team says:

      September 1, 2016 at 5:34 am

      Thanks for your precious feedback.

      Feel free to reach out if you have further questions/suggestions!

      Reply
28. Balbir says:

    August 30, 2016 at 5:11 am

    Hi

    Reply
29. Balbir says:

    August 30, 2016 at 4:21 am

    Hi do I entire the server address after selecting PPTP as usla.pointtoserver.com into my dlink server PPTP Server IP address or is there is specific IP address with numbers i need.?

    Reply
    • PureVPN Team says:

      August 31, 2016 at 7:23 am

      Hi,

      Thanks for reaching out. You can enter server address of country you want to connect to, lets say you want to connect with US then you can enter usla.pointtoserver.com address.

      Hope this answers your query, if you still have any question then feel free to join us on 24/7 live chat

      Reply
30. PureVPN Team says:

    August 15, 2016 at 7:02 am

    Thanks for reaching out. You can use this server address ae.pointtoserver.com

    Let us know if you have further questions, we will be happy to answer!

    Reply
31. Pasindu Wathsala says:

    August 13, 2016 at 7:18 am

    which server address shud i use for uae dubai for make my own vpn in my android?

    Reply
32. PureVPN Team says:

    August 8, 2016 at 4:08 am

    Hi,

    We are sorry for the inconvenience. Can you please join us on live chat so we may find the cause and help you overcome this issue.

    Thanks!

    Reply
33. Ethan He says:

    August 6, 2016 at 1:25 pm

    Why the vpn connection in ubuntu so unstable! It shows failed to connection many times.

    Reply
34. PureVPN Team says:

    August 5, 2016 at 6:44 am

    Hi,

    We apologies for the inconvenience. You are requested to connect with this server address and then check jp-tk1.pointtoserver.com

    If problem persists then kindly join us on live chat, we are available 24/7 for your assistance!

    Reply
    • xvl260 says:

      September 18, 2016 at 5:32 pm

      I have tried the jp-tk1 address, but the websites still don’t think I’m in Japan. I’m still getting the “not available in your country” message.

      Reply
35. jung says:

    August 4, 2016 at 9:04 pm

    the pptp servers in japan seems incomplete
    i wonder if the type of sxxxxxx.pointtoserver.com has been working. The recent update has deleted such type of server in the section of “Entertainment Channels” in app for Windows. Also the japan server is not included in the Entertainment Channels any longer. Please fix it as soon as possible

    Reply
36. PureVPN Team says:

    June 27, 2016 at 2:50 am

    We apologies for the inconvenience. We request you to change protocol and then connect then it should work fine.

    Feel free to contact us if you still face any issues!

    Reply
    • JH says:

      June 27, 2016 at 3:47 am

      what protocol should be used?
      second, I tried purevpn in ipad, it connected to the server in Karachi / PK.. 😉 strange

      Reply
      • PureVPN Team says:

        June 27, 2016 at 4:14 am

        Thanks for reaching out. You can try “L2TP” protocol to connect.

        If you still face any issue then we request you to join us on live chat so we may assist you in better way.

        Reply
37. PureVPN Team says:

    June 27, 2016 at 2:30 am

    We apologies for the inconvenience. Speed depends on various factors and to help our users we have listed down few suggestions in this article, kindly have a look at it, it should help you improve your speed https://support.purevpn.com/how-to-turbo-charge-your-vpn-speed

    If your speed does not improves after following this article then kindly join us on live chat so we may assist you in better way!

    Reply
38. JH says:

    June 25, 2016 at 7:54 am

    the pptp servers in China were not working properly.
    PPTP cn1.pointtoserver.com – the IP address inquery showed the remote point is in Karachi, Sindh (PK) [Details] .. as facebook and google still work after VPN setup. it is not in mainland China
    other two PPTP servers cn-hn1.pointtoserver.com and vlus-cn1.pointtoserver.com do not work at all.. could not setup VPN session.

    Reply
39. zealeau says:

    June 25, 2016 at 5:27 am

    Is there anything i could do to upgrade the speed here ? I mean i use an USA server ( New york ) and the connection is really bad at times so my fire tv is lagging … what could be the issue here ? Thanks

    Reply
40. PureVPN Team says:

    June 21, 2016 at 4:19 am

    Hello Kelly,

    We really apologies for the inconvenience. Can you please share your ticket number with us so we can help you resolve this issue.

    Reply
41. Kelly Ling says:

    June 15, 2016 at 2:21 am

    I have tried configuring OpenVPN (Ubuntu) using the servers above for P2P, sadly none of the ‘P2P allowed’ servers work, TCP or UDP. Surfing works, but can you guys fix the servers for P2P ? I have raised a ticket, and been directed back to this page twice..;(

    Reply
42. chilly_bang says:

    June 13, 2016 at 11:58 am

    how to sort this list for servers with the most own proxies?

    Reply
    • PureVPN Team says:

      June 14, 2016 at 3:42 am

      Thanks for reaching out. We would like to update you that we do not provide proxy services.

      Feel free to contact us if you have further questions!

      Reply
43. PureVPN Team says:

    June 8, 2016 at 1:59 am

    Hi,

    We apologies for the inconvenience. Can you please tell us what error you get while connecting to this server.

    Looking forward to hear from you!

    Reply
44. lihaixin says:

    June 6, 2016 at 12:04 pm

    fi1.pointtoserver.com can’t logon,please check

    Reply
45. PureVPN Team says:

    May 30, 2016 at 1:58 am

    Hi Parker,

    Thanks for reaching out. Yes, it is a valid server, we have created few specific DNS for fastest speed, you can find the list here https://www.purevpn.com/speed-test

    Let us know if you have further questions!

    Reply
    • Parker says:

      May 31, 2016 at 8:28 pm

      “fastest-ovpn-tcp.ptoserver.com” & “fastest-ovpn-tcp.pointtoserver.com” are NOT working successfully. Please advise!

      Reply
      • PureVPN Team says:

        June 1, 2016 at 2:35 am

        Hi Parker,

        I am sorry for the inconvenience. You can connect to any server now, as we have built in service then when you connect with any server it connects you to the fastest available location.

        If you still have any question, feel free to contact us on 24/7 live chat!

        Reply
46. Wga Trail says:

    May 13, 2016 at 5:42 pm

    Apparently i need a password?

    Reply
    • PureVPN Team says:

      May 16, 2016 at 12:20 am

      Hi,

      Thanks for reaching out. You just need to enter Your PureVPN Username and Password, other than that no Password is required.

      Let us know where exactly it is asking you for password?

      Reply
47. PureVPN Team says:

    May 13, 2016 at 9:53 am

    Hi Fahad,

    In order to assist you in better way, I would request you to join us on live chat, we are available 24/7 for your service!

    Reply
48. Fahad Ali says:

    May 9, 2016 at 11:27 pm

    Is there a single address that I can use for PPTP or L2TP in Mainland China to connect to the best server automatically rather than trying to go through this entire list. I am using Android 6.0. Thanks.

    Reply
    • PureVPN Team says:

      May 10, 2016 at 12:37 am

      Hi Fahad,

      Thanks for reaching out. You can connect with this server cn1.pointtoserver.com

      Feel free to contact us if you have further questions!

      Reply
      • Fahad Ali says:

        May 12, 2016 at 8:56 am

        Thank you for the quick reply. Sadly, that did not work along with my older connections of Singapre, Germany, France, and some other countries (both on L2TP and PPTP). Any suggestions?

        Reply
49. jess says:

    May 9, 2016 at 3:39 pm

    Hi, would you guys consider listing all of your servers and/or servers as for their purpose? It would be really helpful. It’s quite tedious to find dedicated servers for p2p in this list. I know i could use the application provided but i need to setup the vpn client manually on router level. Thank you

    Reply
    • PureVPN Team says:

      May 10, 2016 at 12:39 am

      Its a good suggestion and we will try to accommodate it in future.

      Keep giving your valuable suggestions, we really appreciate it!

      Reply
50. PureVPN Team says:

    May 9, 2016 at 4:50 am

    Hi Samir,

    I am sorry for the inconvenience. I would suggest you to connect with (sg.pointtoserver.com) and let us know if it works!

    Reply
51. Samir says:

    May 8, 2016 at 9:49 pm

    Hi there
    PPTP to Singapore (sg1.pointtoserver.com) is not working.
    I tried some other servers; those are working ok

    Reply
52. PureVPN Team says:

    May 5, 2016 at 4:28 am

    Hi Yuli Yanto,

    Thanks for reaching out to us. I would suggest you to connect using this sg.pointtoserver.com server address. This should improve speed.

    Feel free to contact us if you have further question/suggestion!

    Reply
53. Yuli Yanto says:

    May 2, 2016 at 12:55 pm

    With your windows application, choosing Singapore PPTP will connect me to s120102.pointtoserver.com 107.6.114.114. This is a fast server. How can I connect to this server using DD-WRT PPTP? Your PPTP server listed on the website are not as good as s120102.pointtoserver.com.

    Reply
54. ELGeKo says:

    April 30, 2016 at 11:48 am

    after a few seconds the VPN loses connection to the server, what can I do?

    Reply
    • PureVPN Team says:

      May 3, 2016 at 2:56 am

      Hi,

      I am sorry for the inconvenience. You can change protocols and then check, you can also let us know your purpose of using VPN and then we will recommend you best servers.

      Looking forward to hear from you!

      Reply
55. Barron says:

    April 28, 2016 at 5:51 pm

    mr Am Having problem sinning to my VPN

    Reply
56. Parker says:

    April 27, 2016 at 4:15 pm

    is there a server that will automatically connect to the fastest server near you regardless of TCP/UDP or one for max security?

    Reply
    • PureVPN Team says:

      April 28, 2016 at 1:36 am

      @Parker Thanks for reaching out, we would recommend you to connect using the following DNS servers for the fastest possible connection:

      fastest-usserver.ptoserver.com

      fastest-auserver.ptoserver.com

      fastest-ukserver.ptoserver.com

      fastest-purevpnserver.ptoserver.com

      purep2p.ptoserver.com

      Let us know if you have further questions!

      Reply
      • Barron says:

        April 28, 2016 at 5:53 pm

        I Need help I Cnt log in to My VPN

        Reply
      • Barron says:

        April 28, 2016 at 5:55 pm

        having Broblem With My VPN logIn

        Reply
        • PureVPN Team says:

          April 29, 2016 at 12:55 am

          @Barron I am sorry for the inconvenience. Can you please tell us what error you are getting? So, we may assist you in better way.

          You can also join us on 24/7 live chat.

          Looking forward to hear from you!

          Reply
      • Syarif Sarap says:

        May 27, 2016 at 9:35 pm

        this url use to pptp or ovpn?
        i use for ovpn not work, failed connect.

        please more document for manual connect, because i use linux.

        Reply
        • PureVPN Team says:

          May 28, 2016 at 1:12 am

          Hi,

          Thanks for reaching out. We have listed both PPTP and OpenVPN server addresses in above page and the are meant to be used for manual connection.

          Let us know if you have further questions!

          Reply
      • Parker says:

        May 29, 2016 at 9:15 pm

        Would “Fastest-US-OVPN-TCP.pointtoserver.com” be a valid server?

        Reply
57. PureVPN Team says:

    April 19, 2016 at 3:46 am

    Hi,

    I really apologies for the inconvenience. Kindly change the protocols and then try, if issue persists then kindly join us on live chat, so we can help you get connected.

    Thanks for being patient!

    Reply
58. Yohanes Faith says:

    April 18, 2016 at 11:28 am

    Can’t connect to Singapore server since a few days.. is there a fix ?
    i’m already to try sg1.pointtoserver.com and sg.pointtoserver.com … not working at all…
    please fix it….

    Reply
59. ahmed767 says:

    April 17, 2016 at 5:49 am

    all ports closed ,how I can open it??

    Reply
    • PureVPN Team says:

      April 18, 2016 at 6:49 am

      Hi Ahmed,

      Thanks for reaching out. I would request you to please join us on live chat, so we can assist you in better way.
      Thanks for understanding!

      Reply
60. PureVPN Team says:

    April 16, 2016 at 1:30 am

    Geoff, we do not provide IP addresses because there are many IPs behind each server address.

    Reply
61. PureVPN Team says:

    April 16, 2016 at 1:29 am

    Hi Geoff,

    We apologies for the inconvenience. , we are aware of this issue and we will try to fix it as soon as possible.

    Thanks for being patient!

    Reply
62. sfak says:

    April 15, 2016 at 4:14 pm

    Can’t connect to France server since a few days.. is there a fix ?

    Reply
    • PureVPN Team says:

      April 16, 2016 at 1:20 am

      I am really sorry for the inconvenience. Can you please connect using this server address fr.pointtoserver.com
      try it and let us know if it works or not.

      Looking forward to your precious response!

      Reply
63. Geoff says:

    April 15, 2016 at 8:16 am

    Can you please get a map and fix the listings for the USA. New Jersey, Georgia, Ohio, is not anywhere near San Francisco. for Seattle you list New York, New York is 3000 miles away from Seattle. Plus missing listings for Dallas and Tampa

    Reply
64. CR_echeverria says:

    April 15, 2016 at 12:08 am

    So my router will only allow IP numbers via PPTP configuration instead of the server names. Is there a list of IP numbers I can use?

    Reply
    • PureVPN Team says:

      April 15, 2016 at 1:33 am

      Hi,

      Thanks for reaching out to us. Allow me to explain, you will get IP according to the server address you connected with. For instance, you connect with US server address, so the IP you get will be of US.

      Hope this answers your query, if you still have any question, feel free to drop us a line!

      Reply
      • Geoff says:

        April 15, 2016 at 8:20 am

        I believe his question is for the actual ip address xxx.xxx.xxx.xxx of the servers and not the dns name xxxx.pointtoserver.com

        Reply
65. PureVPN Team says:

    April 14, 2016 at 5:32 am

    I am sorry for the inconvenience. We have checked this server and its working fine on our side, we would request you to try again OR you can also connect with this server address fr.pointtoserver.com

    Let us know if you still face any issue, we will be happy to assist you!

    Reply
66. Space says:

    April 13, 2016 at 3:21 pm

    vlus-fr1.pointtoserver.com for France doesn’t work (internal error), is a temporary problem?

    Reply
67. PureVPN Team says:

    April 13, 2016 at 8:13 am

    Hi Meri,

    Thanks for reaching out to us. For Brunei please connect with this server address bn.pointtoserver.com

    Feel free to contact us if you have further questions!

    Reply
68. Meri Padrinao says:

    April 11, 2016 at 10:11 am

    Hi can i have a vpn for brunei darussalam thanks

    Reply
69. PureVPN Team says:

    April 8, 2016 at 8:19 am

    Hi,

    Thanks for reaching out to us. You do not need to to install any app n your Xiaomi phone, all you need to do is to follow this tutorial https://support.purevpn.com/how-to-setup-vpn-manually-on-xiaomi-phone

    This will get you connected, before following this tutorial make sure your phone has VPN option.

    Feel free to contact us if you have further question, we would love to assist you!

    Reply
70. Clementine says:

    April 7, 2016 at 8:41 am

    Hello, I’m a new user of Pure VPN. By now it works well on my computer but I would like to install it on my phone (Xiaomi Mi 4), I tried to install it manual following the instructions above but it doesn’t work. Do I need an app to install on my phone? (because I cannot download it from Google play as I don’t have any VPN on my phone…)
    Thank you in advance for your help!

    Reply
71. PureVPN Team says:

    April 7, 2016 at 2:14 am

    Hi Wilson,

    Thanks for reaching out to us. We do not have any server in Kentucky yet. But we do have many servers in United States, you can find the the addresses in above list. Thanks for understanding.

    Let us know if we can help you with anything else!

    Reply
72. Wilson Seremani says:

    April 6, 2016 at 5:30 pm

    United States, Kentucky?

    Reply
73. PureVPN Team says:

    April 5, 2016 at 8:15 am

    Well, it sounds good. I have forwarded your suggestion to concerned department and they will further evaluate.

    Keep giving your valuable suggestions, we really appreciate it!

    Reply
74. Oussama Erraji says:

    April 3, 2016 at 9:41 am

    Is it possible to have a built-in feature to ping test the servers?

    It could be very handy for gamers.

    Reply
75. Nova Vartanian (NOVA4) says:

    March 29, 2016 at 8:53 pm

    Chad – Africa ???

    Reply
    • PureVPN Team says:

      March 30, 2016 at 10:05 am

      Hi,

      Thanks for reaching out to us . Unfortunately, we do not have any servers in Chad, Africa yet very sorry for that.

      Let me know if I can help you with anything else!

      Reply
76. PureVPN Team says:

    March 28, 2016 at 3:00 am

    Hi Dario,

    I apologies for the inconvenience you faced. I have forwarded your complain to concerned department, they will further investigate the issue and take appropriate action.

    Let me know if I can help you with anything else!

    Reply
77. Dario says:

    March 25, 2016 at 1:17 pm

    The app for Iphone and the software for Windows has the same problem. If you try to connect to a server in a specific city it connects to another. For instance the UK servers, I was trying different servers to check the speed and if i try to connect to Manchester, or Gosport or Maidenhead it always connects to London. I asked for help, and one of your guys gave me the server address I was looking for, but it’s a bit annoying that for every server I want to try I need to to a new configuration. Can you fix this problem? Thanks!

    Reply
78. PureVPN Team says:

    March 22, 2016 at 7:28 am

    Hi Michael,

    I am sorry for the inconvenience. This is the DNS address of Ohio vleu-usoh1.pointtoserver.com

    Let me know if I can help you with anything else!

    Reply
79. Michael Shelburne says:

    March 21, 2016 at 8:05 pm

    Can anyone tell me what the Ohio servers are? I saw 4 listed on the total servers list but none on this list.

    Reply
80. PureVPN Team says:

    March 9, 2016 at 4:00 am

    Hi,

    Thanks for reaching out to us. I would like to update you that we are not vulnerable at all, Because:

    1. We do not use SSLv2/SSLv3 based secure socket layers in any of our application server/client end.

    2. The support for the SSLv2/SSLv3 is also disabled on all of our servers.

    Hope you are clear now, if you still have any question/confusion, feel free to ask, we would be happy to assist you.

    Reply
81. Boogabi says:

    March 5, 2016 at 2:15 pm

    Hi, given the recent discover of DROWN attack, it seems like all your servers below are vulnérables (because of SSL V2 certificats ) are you planning to do something ? You can check this site to know the details https://test.drownattack.com

    Reply
82. PureVPN Team says:

    March 2, 2016 at 5:23 am

    Hi,

    I am sorry for the inconvenience. Kindly try these tutorials https://support.purevpn.com/purevpn-setup-guide-windows-sstp-for-china-users-only
    https://support.purevpn.com/how-to-use-softether-on-purevpn

    If you still face any issue, then kindly join us on live chat so we can help you in better way.

    Reply
83. PureVPN Team says:

    March 2, 2016 at 3:08 am

    Hi,

    I am sorry for the inconvenience. Here are server addresses usny.pointtoserver.com and usnj.pointtoserver.com

    Feel free to contact us if you have further question!

    Reply
84. PureVPN Team says:

    February 29, 2016 at 3:52 am

    Hi,

    I apologies for the inconvenience, kindly confirm me if you are connecting with this server or not? cn-hn1.pointtoserver.com

    Reply
    • Yerdua says:

      March 2, 2016 at 2:40 am

      no, can no longer connect to this server or vlus-cn.pointtoserver.com, even after successfully connect to vlus-cn.pointtoserver.com, ip address shows it is a usa IP address

      Reply
85. PureVPN Team says:

    February 29, 2016 at 2:55 am

    Hi,

    Thanks for reaching out to us. You do not need username and password to connect with Indian server, all you need is PureVPN premium account then download our App and connect with your desired servers.

    Feel free to contact us if you have further question/suggestion!

    Reply
86. Erwin says:

    February 27, 2016 at 2:52 pm

    Hi,
    With all the Chinese server i get an IP from US or HongKong or somwhere else.
    that sucks cuz I pay for getting a China IP!

    Reply
87. nikant chaudhary says:

    February 24, 2016 at 2:06 am

    what is the user name and password for the india server?

    Reply
88. Maxence Dupressoir says:

    February 23, 2016 at 8:10 am

    Hi,
    I can’t find any servers from New York / New jersey.
    Yet it’s clearly specified here: https://www.purevpn.com/server_location.php
    it’s supposed to be some : US – New Jersey, 06 / US – New York, 15 ?

    Reply
89. PureVPN Team says:

    February 19, 2016 at 9:57 am

    Hi Luca,

    I am sorry for the inconvenience. If you are using PureVPN app, kindly exit and try once again, if issue persist then let us know. We will get it fixed.

    Thanks!

    Reply
    • Santos says:

      February 25, 2016 at 5:16 am

      this happened to me a lot of the times in Windows 8 and the Android App.
      please release a fix for this. it always happen!

      Reply
90. PureVPN Team says:

    February 12, 2016 at 8:14 am

    Hi Alex,

    I apologies for the inconvenience. Singapore has been added in the list.

    Feel free to contact us if you need any further assistance!

    Reply
91. PureVPN Team says:

    February 12, 2016 at 8:11 am

    Hi,

    I apologies for the inconvenience. I would request you to kindly join us on 24/7 live chat so we can assist you in better way.

    Thanks for understanding!

    Reply
92. Luca says:

    February 9, 2016 at 7:31 pm

    Hi, with french server i get an us ip

    Reply
93. PureVPN Team says:

    February 5, 2016 at 5:34 am

    Hi Gary,

    I am sorry for the inconvenience. We have added Egypt server in above list.

    Let me know if there is anything else I can help with!

    Reply
94. Gary says:

    February 4, 2016 at 7:13 am

    Hi
    I can’t see the server for Egypt. Thanks in advance

    Reply
95. Gary says:

    February 3, 2016 at 4:11 pm

    Hi
    I can’t see the server for Egypt??
    Thanks in advance

    Reply
96. wanghuikan says:

    February 2, 2016 at 10:43 am

    I am from china, the ip all above cannot be ping successfully….I can’t connect to any vpn. Can you do me a favour?

    Reply
97. Alex Lim says:

    January 31, 2016 at 8:12 am

    Please add Singapore into the list

    Reply
98. PureVPN Team says:

    January 26, 2016 at 7:00 am

    Hi,

    I am sorry for the inconvenience. I would suggest you to try L2TP, this tutorial will help you setup L2TP on your iphone https://support.purevpn.com/how-to-setup-purevpn-manually-on-iphone-l2tp I would also request you to have a look at this page whenever you face disconnection problem https://support.purevpn.com/my-vpn-disconnects-after-every-few-minutes-what-should-i-do

    I hope this will work In case, you still face any issue feel free to contact us, we will be more than happy to assist you!

    Reply
99. Justin says:

    January 23, 2016 at 4:37 pm

    what is the best protocol to use to maintain a stable connection on iPhone in the US. simply trying to have traffic not visible to local network to access blocked sites at work, i also sometimes use my macbook would it be the same protocol? i constantly drop connection especially on the iPhone

    Reply
100. PureVPN Team says:

     January 20, 2016 at 8:23 am

     Hi,

     I am sorry for the inconvenience. Have you tried these servers ? in1.purevpn.net or vleu-in.pointtoserver.com

     Let me know so, I can assist you in better way.

     Reply
101. PureVPN Team says:

     January 18, 2016 at 4:30 am

     Hi,

     I am sorry for the inconvenience. I have reported your complaint to concerned department they will further investigate and take appropriate action.

     Thanks and have a Good day 🙂

     Reply
102. PureVPN Team says:

     January 18, 2016 at 2:32 am

     Hi,

     I apologies for the inconvenience. I have reported your complain to concerned department, they will further investigate and take appropriate action.

     Feel free to contact us if you have further question/suggestion!

     Reply
103. SamF says:

     January 18, 2016 at 1:30 am

     hi all, which server can I use to check my google mail when i stay in china?

     Reply
     • PureVPN Team says:

       January 18, 2016 at 1:42 am

       Hi,

       Thanks for reaching out to us. Kindly connect with this ch-hn1.pointtoserver.com server.

       Feel free to contact us if you have further question/suggestion!

       Reply
104. PureVPN Team says:

     January 16, 2016 at 5:46 am

     Hi Ray,

     Thanks for your query. You can use our any server address with purevpn.net domain also.

     Feel free to contact us if you have further question/suggestion!

     Reply
105. Sid Patel says:

     January 15, 2016 at 12:15 am

     Starsports.com does not work with Indian server. Please help

     Reply
106. PureVPN Team says:

     January 14, 2016 at 9:26 am

     Hi,

     I am sorry for the inconvenience. Kindly connect with ch-hn1.pointtoserver.com server and you will not face this issue again.

     Feel free to contact us if you have further question/suggestion!

     Reply
107. yuli says:

     January 14, 2016 at 8:45 am

     Hello dear , i use china server why i got ip not in china??

     Reply
108. PureVPN Team says:

     January 14, 2016 at 3:05 am

     Hi Rover,

     Hi,

     I am sorry for the inconvenience. We have added “Indian” server in above list.

     Feel free to contact us if you have any question/suggestion!

     Reply
109. PureVPN Team says:

     January 14, 2016 at 3:04 am

     Hi,

     I apologies for the inconvenience. We have added “Indian” server in above list.

     Feel free to contact us if you have any question/suggestion!

     Reply
110. Rover says:

     January 12, 2016 at 10:39 pm

     Where is the “India” ???

     Reply
111. Nwokedinma Eke says:

     January 12, 2016 at 3:45 pm

     I am from Nigeria. Please I can’t find India Servers? What is happening with India servers?

     Reply
112. PureVPN Team says:

     January 12, 2016 at 6:12 am

     Hi,

     I am sorry for the inconvenience. We have updated Ukraine server in above list, kindly check now.

     Feel free to contact us if you have further question/suggestion.

     Reply
113. PureVPN Team says:

     January 12, 2016 at 3:33 am

     Hi Klaus D,

     Thanks for reaching out to us. This is a complete server list “Munich” were missing we have added it now. And I am sorry “Napo” was a wrong a name, its “Hessen” that is also being updated. I apologies for the inconvenience.

     Let me know if I can assist you in anything else.

     Reply
114. Ray says:

     January 11, 2016 at 10:47 pm

     what happens if a country just block pointtoserver.com?

     Reply
115. Nwokedinma Eke says:

     January 11, 2016 at 10:21 am

     I can’t find Indian server please.

     Reply
116. PureVPN Team says:

     January 11, 2016 at 9:43 am

     Hi Luca,

     I am sorry for the inconvenience. Please try switching between protocols i.e PPTP/L2TP and also switch between different servers.

     Let me know if you need further assistance!

     Reply
117. Frank Asante says:

     January 11, 2016 at 5:14 am

     hello From Ghana. where can i find the user name, password and appropriate server name & address?

     Reply
     • PureVPN Team says:

       January 11, 2016 at 6:27 am

       Hi Frank from Ghana,

       You can find your username and password on your email which you have registered with PureVPN and you can choose any server address from this list https://support.purevpn.com/vpn-servers

       Let me know if you need further help!

       Reply
       • Frank Asante says:

         January 11, 2016 at 10:19 am

         thanks, i tried all and it didnt work. this was the feedback. Also i registrerd with my google account and not sure of the password

         Reply
118. PureVPN Team says:

     January 9, 2016 at 8:38 am

     Hi Sonic,

     – I apologies for the inconvenience. Allow me to explain difference between Server and DNS address:
     Above mentioned addresses are basically Domain Naming Server (DNS) addresses and multiple servers working behind an individual DNS, which means when you connect with one DNS address it search for multiple servers and connects you with most appropriate one, dk1.purevpn.net this is server and its there behind vleu-dk1.pointtoserver.com DNS.
     – You reported that Denmark servers are not working for you, I have reported this to concerned department to further investigate it.
     Meanwhile, can you kindly tell me your purpose of using VPN? so I can suggest you best suitable DNS address.

     Waiting for your precious response.

     Reply
119. PureVPN Team says:

     January 9, 2016 at 8:00 am

     Hi Sonic,

     I am sorry for the inconvenience. Kindly change protocol and try connecting again with this server. If you are still unable to connect with this server then let me know. We will further investigate it.

     Looking forward to your valuable feedback!

     Reply
120. PureVPN Team says:

     January 9, 2016 at 7:58 am

     Hi Eddy,

     Thanks for reaching out to us. Above server list is given with respect to location and abc1.pointtoserver.com kind of servers are used for specific purposes that’s why you are not able to find these kind of servers in above list.

     Feel free to contact us for further question/suggestion!

     Reply
121. PureVPN Team says:

     January 9, 2016 at 7:51 am

     Hi Wang,

     Thanks for reaching out us. Above mentioned addresses are basically Domain Naming Server (DNS) addresses and multiple servers working behind an individual DNS, which means when you connect with one DNS address it search for multiple servers and connects you with most appropriate one. us5.world4china.com is a server address which is there behind above given DNS addresses.

     Feel free to contact us if you have further question/suggestion!

     Reply
122. Sonic Jensen says:

     January 9, 2016 at 7:05 am

     The Danish (denmark) servers are broken now. openVPN-TCP and UDP dont even connect ( the remote connection was not made because the name of the remote acces server did not resolve) and the PPTP, L2TP, SSTP, IKEv2 makes the internet so slow, to the point of nothing working, when i first connect i can hurry into a website. But after a few sec. the net is down to something like 2g mobile internet. Cant browse the web, since one page is loading so slow, and not even right. What happened to the old dk1.purevpn.net from copenhagen and not lisbon (Portugal)

     Reply
123. PureVPN Team says:

     January 9, 2016 at 1:27 am

     Hi,

     I am sorry for the inconvenience. Allow me explain you might be facing this issue:
     If you visit a website before connecting to VPN, it records your location then if you re-visit the same website after connecting to VPN, it still shows your current location because that location is already recorded in website history.
     Possible Solutions:
     – Delete your browser cookies, re-connect VPN and visit the site again
     – If that does not work then open your browser in Incognito/Private mode
     – If problem persist, restart your system and try again

     Let me know if it works out, I will be waiting for your precious feedback!

     Reply
124. d flkjsdfa says:

     January 8, 2016 at 10:46 pm

     Hello, I tried using the server for France that is listed above, however, when using the website http://www.hcidata.info it shows that the IP location is in the US and not in France, which doesn’t help since I need to access Netflix France. Please help, thanks. The server for France listed above is http://www.hcidata.info/host2ip.cgi

     Reply
125. kwame says:

     January 7, 2016 at 11:45 pm

     hello from china cant connect

     Reply
     • PureVPN Team says:

       January 8, 2016 at 12:57 am

       Hi,

       I am sorry for the inconvenience. Kindly tell me your operating system, are you using PureVPN software or manual connection? and what error you are getting while connecting? Kindly give me these information so I can help you in better way.

       Thanks for understanding!

       Reply
       • kwame says:

         January 8, 2016 at 2:52 am

         el capitan

         Reply
126. Eben Macneille says:

     January 7, 2016 at 10:09 pm

     I can’t visit upwork.com using Indonesian IP or server ..Why? test & resolve this case..Please do it asap

     Reply
127. ermax says:

     January 7, 2016 at 9:02 am

     How connect to Ukraine?
     You forgot Ukraine in this list

     Reply
128. luca says:

     January 7, 2016 at 12:08 am

     i can’t connect with my mac el capitan

     Reply
     • PureVPN Team says:

       January 7, 2016 at 1:49 am

       Hi Luca,

       I am sorry for the inconvenience. Can you kindly tell me what error you are getting? and Are you using PureVPN software to connect or trying manual settings? So, I can help you in better way.

       Reply
       • luca says:

         January 7, 2016 at 1:52 am

         I use the software, with my iphone and my ipad purepvn work. On the macbook i receive the message: purevpn cant connect, contact the system administration

         Reply
       • luca says:

         January 7, 2016 at 3:46 pm

         Purevpn software, it works on iphone and ipad while on macbook doesn’t work… I received the message: purepvn cant connect, contact the system adimistrator

         Reply
129. PureVPN Team says:

     January 4, 2016 at 10:17 am

     Hi,

     Thanks for your comment. This is a complete list. This vlus-de-ovpn-tcp.pointtoserver server you mentioned is listed above, please check city “Munich”, OpenVPN-TCP column, you will be able to find this server.

     Feel free to contact us for further question or suggestion.

     Have a great day!

     Reply
     • Klaus D. says:

       January 4, 2016 at 11:57 am

       Hi,

       unfortunately, there is no “Munich” in the list (https://support.purevpn.com/knowledge-base/vpn-servers). There are only two german cities listed: Napo and Nuremberg and “vlus-de-ovpn-tcp.pointtoserver” is nowhere in the list.

       So my question remains: Is this list complete? The answer seems to be “no”. But where/how do I find the complete list?

       And another question: I never heard about the german city “Napo”. Google maps also doesn’t know it. Where is this supposed to be?

       Thanks!

       Reply
     • Klaus D. says:

       January 9, 2016 at 8:02 am

       I am sorry, but I do not see vlus-de-ovpn-tcp.pointtoserver in the list above (https://support.purevpn.com/knowledge-base/vpn-servers). I only see two servers in germany “Napo” and Nuremberg. What am I doing wrong?

       BTW: Where is “Napo” in germany? Never heard about it and google maps also doesn’t know it.

       Reply
130. PureVPN Team says:

     January 4, 2016 at 8:57 am

     Hi,

     Thanks for your comments. We have updated Switzerland server in the list.

     Let me know if there is anything else I can do for you. Keep writing!

     Reply
131. PureVPN Team says:

     January 4, 2016 at 7:55 am

     Hi Andy,

     Thanks for notifying us, We have updated Swiss server in above list.

     Let us know if you have any questions or suggestions, we would be more than happy to hear from you!

     Reply
     • c3po says:

       January 5, 2016 at 10:32 am

       Swiss openVPN servers do have extreme issues since yesterday evening, They are mostly recognized as located in United States. They get IP’s in 205.164.1.XXX range, which is located in United states. Look into http://www.hcidata.info/host2ip.cgi and convert “ch1-ovpn-udp.pointtoserver.com” or “ch1-ovpn-tcp.pointtoserver.com”. You will see that sometimes its showing Switzerland, but sometimes United States. The bigger problem is, that the router which uses ch1-ovpn-udp.pointtoserver.com or ch1-ovpn-tcp.pointtoserver.com alsways gets an US-Location since yesterday. Webservices in Switzerland which are working only with Swiss IP don’t work at all anymore. This also happens with the PPTP, L2TP, SSTP, IKEv2 adresses instead of OpenVPN. I depend at least on the OpenVPN servers.

       Please fix this soon :/

       Reply
132. Andy says:

     December 31, 2015 at 9:03 pm

     Hi guys what happened to the Swiss server?

     Reply
133. Sonic Jensen says:

     December 29, 2015 at 5:11 pm

     Yes.. Something has changed. Not to the better, now the only server in my contry is gone? The contry is still there (Denmark) But Lisbon? is about 3000Km away. I have little to no luck getting the internet to load anything with this new server.

     Reply
134. Vincent says:

     December 29, 2015 at 11:25 am

     can you specify for each server if P2P File sharing is allowed? That would be helpful.

     Reply
     • PureVPN Team says:

       December 30, 2015 at 1:57 am

       Hi Vincent,

       Its a very good suggestion and we will try to accommodate it in future. For time being I would suggest you to use servers of countries where P2P is allowed. In case, you do not know in which countries P2P is allowed then you can have a look at this article for details https://support.purevpn.com/p2p-file-sharing

       Keep giving your valuable suggestions, we really appreciate it!

       Reply
135. Eddy Chong says:

     December 29, 2015 at 1:21 am

     It seems like this list is not the complete list because I can’t find the server abc1.pointtoserver.com which given by the support in the above list

     Reply
136. PureVPN Team says:

     December 28, 2015 at 6:00 am

     Hi,

     Thanks for your query. “purevpn.net” works fine, no need to change it. However, when you need to change address in future I would recommend you to follow above server addresses as thy are constantly updated.

     Let me know if you have further questions!

     Reply
137. Dyaz says:

     December 27, 2015 at 4:09 pm

     Hi, this list seems to just have changed. I used a different host adress purevpn.net which is no longer on this list. It seems to be still working, should I change it with the new host URL ?

     Reply
138. Wang says:

     December 26, 2015 at 10:23 pm

     Hello,

     I remembered that there were several servers specially for Chinese users , such as us5.world4china.com. But I can’t find them now. Have these serves been canceled?

     Reply
139. YourPal Fitness says:

     December 25, 2015 at 12:45 pm

     Hi guys, you forgot Switzerland.

     Reply
140. Klaus D. says:

     December 20, 2015 at 4:46 am

     Is the list complete? When I use https://www.purevpn.com/speed-test , I find -for example- an openvpn server in germany with the address “vlus-de-ovpn-tcp.pointtoserver.com”. However, in the list above I don’t find this server.

     Reply