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How to fix Helpertool error in Mac App

Nov 22, 2017
Nov 22, 2017

The Helpertool error occurs when it fails to update itself to the current version.

How to Fix the Helpertool Error in Mac App

If you are facing the Helpertool installation error while connecting, then please follow this guide to resolve the issue.

1- Exit PureVPN’s Mac app (Command+Q) then go to Terminal and paste this script:

sudo launchctl stop com.purevpn.macapp.HelperTool

sudo launchctl remove com.purevpn.macapp.HelperTool

sudo launchctl unload /Library/LaunchDaemons/com.purevpn.macapp.HelperTool.plist

sudo rm /Library/LaunchDaemons/com.purevpn.macapp.HelperTool.plist

sudo rm /Library/PrivilegedHelperTools/com.purevpn.macapp.HelperTool

sudo defaults delete com.purevpn.macapp.HelperTool licenseKey

2- Enter your admin password and press Enter.

3- Launch PureVPN’s Mac app. It will ask for your password (Mac user password) to install the Helpertool.

4- Simply enter your password and press Install Helper to solve the issue.

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