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The Helpertool error occurs when it fails to update itself to the current version.
How to Fix the Helpertool Error in Mac App
If you are facing the Helpertool installation error while connecting, then please follow this guide to resolve the issue.
1- Exit PureVPN’s Mac app (Command+Q) then go to Terminal and paste this script:
sudo launchctl stop com.purevpn.macapp.HelperTool
sudo launchctl remove com.purevpn.macapp.HelperTool
sudo launchctl unload /Library/LaunchDaemons/com.purevpn.macapp.HelperTool.plist
sudo rm /Library/LaunchDaemons/com.purevpn.macapp.HelperTool.plist
sudo rm /Library/PrivilegedHelperTools/com.purevpn.macapp.HelperTool
sudo defaults delete com.purevpn.macapp.HelperTool licenseKey
2- Enter your admin password and press Enter.
3- Launch PureVPN’s Mac app. It will ask for your password (Mac user password) to install the Helpertool.
4- Simply enter your password and press Install Helper to solve the issue.
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