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How to Retrieve Error logs in DD-WRT

Oct 12, 2021
Nov 25, 2022
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Follow the given steps to retrieve the error logs from a DD-WRT router:

  • Make sure that the Syslogd option under the Services menu is enabled.
Make sure that the Syslogd option under the Services menu is enabled
  • Now go to the Status menu, select OpenVPN tab and copy the logs present under the Log tab as shown below:
Go to the Status menu, select OpenVPN tab. Click the log tab
  • If the Log tab is empty then it indicates there is a problem with VPN connection.
  • To troubleshoot this, go to the Administration tab then select Commands window and run the following log command in the Command Shell.

cat /tmp/var/log/messages

Go to Administration tab then select Commands window and run the following log command in the Command Shell.
  • The logs will be generated as shown below:
Logs will be generated

  • Copy the log details if you need to share it with our support team for further assistance. Please note that the latest logs will be generated toward the end/ bottom of the System log window/ page. To copy the logs, keep your cursor on the logs and press Ctrl+A to select the entire log and then press Ctrl+C to copy it. Use Ctrl+V to paste the copied content into the notepad or text editor file to create and save it on a separate text file, then attach the new text file directly to an email to our support team at [email protected] or attach it to the live chat window. We highly recommend sharing the log details as a text file (.txt) attachment to prevent line breaks in the log.
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