Setup PureVPN Mac Software

Let’s get started with the most basic of all steps. Get to know how you can download and install our PureVPN App on your Mac device.

• PureVPN Mac App can be downloaded from this link.

• Go to your Downloads and run the PureVPN installer.

• Make sure you have enough space in your destination folder to install PureVPN App.

• Enter your Mac’s password.

• Installation will begin.

• Installation sucessful.

• You may continue to login and connect with PureVPN.

Keychain is the password management app for macOS. It stores your usernames and passwords so that you have fewer credentials to remember.

Upon accessing a website, network server, or email account, Keychain gives you the option to save or remember the password. If you select to save the password, you won’t have to enter it every time because it will be stored in your Keychain.PureVPNs Mac app stores your account credentials in the Keychain for convenience and safety purposes.

When you connect, our app will fetch your password from the Keychain, and you might be asked to provide your Keychain password, which is usually your device password (unless you modify it).

If you don’t want to get a prompt every time, simply type the password and click the Always Allow button.

Once your installation is successful. Here’s how you proceed to login PureVPN App.

• Launch PureVPN App.

• Enter your PureVPN credentials and click Sign-in to your account 

Note: Your login details are your email address and the password you set up during the purchase process.

Note: If you have multiple subscriptions against one email, you will be given an option to choose the account you want to log in to.

• Click your desired PureVPN username, then click Select Account.

• Now click the connect icon at the center to connect with the recommended country/ server.

• When connecting for the first time, you will be asked to allow PureVPN to add VPN configurations. Click allow.
  

What is Recommended Country/ Server selection?

The recommended server will automatically connect you to a country/ server recommended by our smart algorithm (based on geographical distance). Here’s how you can proceed.

• Click the connect Icon at the center.

• You are now connected to the PureVPN App.

Looking to connect with your desired location? Here’s how to proceed.

• Click the location icon at the left panel of PureVPN App.

• Select or search your desired location from the list.

• You are now connected to PureVPN App.

With this feature you can explore different cities of a country offered within PureVPN App. Here’s how you can proceed to connect.

• Click the location icon at the left panel of PureVPN App.

• Click the arrow icon provided besides locations and a list of cities will be displayed.

• Click your desired city to connect or type your desired city in the search box.

• You are now connected to the PureVPN App with your desired city.

A dedicated IP VPN is significantly important while you work from home. This is because it enables you to gain secure remote access to a specific network from anywhere. Here is how you can configure a Dedicated IP.

• Click the location icon at the left panel of PureVPN App.

• You’ll see your dedicated IP on the top left corner of your screen. Click the Dedicated IP to connect.

• You are now connected successfully with your Dedicated IP.

• In case you’re already connected to your dedicated IP on another device, you’ll be prompted accordingly to continue as per choice.

Note: If you click Yes then the previous device that was already connected with your dedicated IP address will disconnect and it will connect on your current Mac device. If you click No then it will remain connected to your previous device.

Not satisfied with your current protocol selection? Now you have multiple security protocols to connect with. Here’s how you can proceed.

• At the top left corner of your screen, click on the PureVPN icon and click Preferences.

Note: You can also go directly to preferences via shortcut key i.e. command (,).

• Select Protocol tab.

• Turn off Automatic Protocol Selection to change your protocol selection, then click Proceed.

• Select the protocol of your choice from the drop-down menu.

• Upon selection, your protocol will be successfully changed.

Tired of scrolling up and down to search for a location? Here’s a simplified way to sort them.

• Click globe icon at the left panel of the PureVPN App.
  

• To sort countries via name or popularity, click the sorting icon from the top. You will now see the options to sort by name or popularity.

• To sort countries by name, click on Sort by Name, once done countries will be listed based on names:

• To sort countries via popularity, click on Sort by Popularity, once done countries will be listed based on popularity.

• To sort countries via ping, first you will need to enable the ping values from the PureVPN app. To enable ping values go to PureVPN app preferences.

• Enable Show ping values

• Once done go back to the location tab and click the sorting icon. Ping will now appear, click Sort by Ping.

•  Once done countries will be listed based on ping.

With this feature, you now have the security on the go whenever you wish to use public wifi spots or in general a network that you don’t trust. Here’s how you can proceed.

• At the top left corner of your screen, click on the PureVPN icon and click Preferences.

Note: You can also go directly to preferences via shortcut key i.e. command (,).

• Select General tab.

• Check Auto-connect after wake-up to turn it On or Off.

Here’s how you can check your VPN connectivity by referring to the instructions below.

• Connect to PureVPN using Recommended server or connect to a location of your choice.

• Once you have connected to PureVPN you will be able to view your upload/ download speed at the bottom of the screen.

With this option you can now revert PureVPN App to its default settings.

• At the top left corner of your screen, click the PureVPN icon, and click Preferences.

Note: You can also go directly to preferences via shortcut key i.e. command (,).

• Select General tab and scroll down below.

• Click Clear preferences to proceed.

• Once preferences are cleared, PureVPN App will revert to default settings.

The Internet Kill Switch functionality ensures your original IP address is never revealed in the event of a VPN connection drop. Here’s how you can proceed to activate it.

• At the top left corner of your screen, click on the PureVPN icon, and click Preferences.

Note: You can also go directly to preferences via shortcut key i.e. command (,).

• Select General tab and scroll down to find the Kill switch.

• Enable Kill switch to turn it On.

• Once IKS is activated, it will disconnect you from the internet if the VPN connection unexpectedly drops.

Keep your PureVPN App up to date by letting PureVPN App do it automatically for you.

• At the top left corner of your screen, click on the PureVPN icon and click Preferences.

Note : You can also go directly to preferences via shortcut key i.e. command (,)

• Select General tab and scroll down to find the Auto-update PureVPN application.

• Check Auto-update PureVPN Application to turn it On or Off.

You can customize whether you wish to remain notified from PureVPN App or not. Here’s how you can apply its settings.

• At the top left corner of your screen, click PureVPN icon, and click Preferences.

Note: You can also go directly to preferences via shortcut key i.e. command (,).

• Select General tab and scroll down to find Show VPN connection notifications.

• Check Show VPN connection notifications to turn it On or Off .

Want to enable or disable personalized server selection on PureVPNs Mac App? Follow this step-by-step guide.

• At the top left corner of your screen, click on the PureVPN icon and click Preferences.

Note: You can also go directly to preferences via shortcut key i.e. command (,).

• Select Advanced tab.

• Check Personalize Server Selection to turn it On or Off.

Want more space on your Dock while keeping PureVPN active. Here’s how you can proceed.

• At the top left corner of your screen, click on the PureVPN icon and click Preferences .

Note : You can also go directly to preferences via shortcut key i.e. command (,).

• Select General tab and scroll down to find the Hide PureVPN’s App icon from Dock.

• Check Hide PureVPNs App icon from Dock to hide the PureVPN app icon.

Not native to English language? You can now change it to a different language to understand the flow of PureVPN App.

• At the top left corner of your screen, click the PureVPN icon and click Preferences.

Note: You can also go directly to preferences via shortcut key i.e. command (,).

• In General settings scroll down below to find the Change Language option.

• Choose your desired language and click Change.

• A pop up will appear to relaunch the PureVPN app to apply changes. Make sure to click on Relaunch Now

Don’t want PureVPN to be launched while starting your Mac? Here’s how you can apply changes.

• At the top left corner of your screen, click on the PureVPN icon, and click Preferences.

Note: You can also go directly to preferences via shortcut key i.e. command (,).

• Select General tab.

• Check Start on Launch to turn it On or Off.

Bored of using PureVPN in the same appearance. Here’s how you can change it.

• Launch PureVPN App..

• At the top left corner of your screen, click on the PureVPN icon and click Preferences.

Note: You can also go directly to preferences via shortcut key i.e. command (,).

• Select the General tab

• Click System Default and select your preferred appearance option from the drop down menu.

An easy guide on how to control PureVPN’s Mac App startup while booting your device.

• At the top left corner of your screen, click on the PureVPN icon, and click Preferences.

Note: You can also go directly to preferences via shortcut key i.e. command (,).

• Select the General tab.

• Check start on launch to turn it On or Off.

Worried whether you have connected to PureVPN after waking up your Mac? Here’s how you can enable auto connect with it.

• At the top left corner of your screen, click on the PureVPN icon, then click Preferences.

Note: You can also go directly to preferences via shortcut key i.e. command (,).

• Select General tab.

• Check Auto-connect after wake-up to turn it On or Off.

Don’t want your downloads or file transfers to be interrupted? Here’s how you can prevent auto sleep on PureVPN’s Mac App.

• At the top left corner of your screen, click the PureVPN icon and click Preferences.

Note: You can also go directly to preferences via shortcut key i.e. command (,).

• Select the General tab.

• Check prevent auto sleep to turn it On.

Now you can express your experience by rating us directly on PureVPN App. Here’s how you can proceed.

• Connect using the recommended server option or the desired location of your choice.

• Upon successful connection, you’ll see thumbs up and thumbs down icons to rate your session.

• When you give a thumbs up, you will see the following screen.

• When you give a thumbs down, you’ll be asked to choose a category and leave comments. As soon as you fill it, a support ticket will be open.

Looking to converse with an agent for any issue related to PureVPN App. Here’s how you can proceed.

• Click the support icon from the left panel of PureVPN App.

• Click Live Chat.

• Click Chat Now button and your chat will begin on your default browser.

Now you can contact our Support team via app and open a support ticket. Our  24/7 support heroes will reach out to you instantly.

• Click the Support icon from the left panel of PureVPN App.

• Click Support Ticket, enter your query/ issue then click Submit Ticket.

• PureVPN support team will get back to you shortly after receiving the ticket

Our disconnect option is just as easy to connect. Here’s how you can learn to disconnect it.

• Hover your cursor to the connected icon in order to disconnect.

• Upon clicking the icon, you are now disconnected.

Here’s how to logout of PureVPN App easily.

• Click the profile icon from the left panel of PureVPN App.

• Click Logout.

• You have successfully logged out of the PureVPN app.