Your account can be disabled for following reasons:

• Excessive Sessions (More than 200 per day as per the policy)
• Payment Verification (Incomplete/Mismatch Information)
• Simultaneously connected with more than 5 devices.

What are excessive sessions?

Excessive sessions are a nuisance since they create a bottleneck and choke our network, the price of which is paid by other users, and that is completely unacceptable.

What causes excessive sessions?

A user deliberately creates excessive sessions by rapidly connecting and disconnecting VPN to get new IPs. However, sometimes the antivirus on a system causes disconnections, and that too results in excessive sessions.

Solutions: