We would like to provide a brief service update regarding the current connectivity difficulties some of our customers may be experiencing when trying to connect to our servers in New York and New Jersey. Our team is actively investigating the issue and working diligently towards finding a resolution as quickly as possible.

In the meantime, we recommend using our alternative solution to ensure uninterrupted access to our services. Simply connect to the "US" option from the list of available countries within our app. This will enable you to connect to other reliable servers in the United States while we address the specific issues in New York and New Jersey.

We sincerely apologize for any inconvenience this may cause and greatly appreciate your understanding and patience during this time. Rest assured, our team is dedicated to resolving this matter promptly to restore normal service to our valued customers.

If you have any further questions or require assistance, please don't hesitate to reach out to our support team. We are here to help.

Thank you for your continued trust in PureVPN.