Download

We’re thrilled to see you here! To begin with, click 👉 here to download the PureDome application.

Once the download is complete, locate the installation file on your device. It’s most likely that you will find it in the Downloads folder of your device.

Install

Want a simple way to install the PureDome app on your Windows, you can use our easy-to-use tutorial here. The guide will walk you through the entire installation process from start to finish.

• Double-click to run the PureDome app installer.

The computer will ask if ‘you want to allow this app to make changes to your device?’. Click Yes.

• PureDome  is ready to install, click I agree to continue

• When the installation is complete, you may proceed to launch the application.

Login

Once the application is installed, you may proceed to launch the application and login to it.

Wondering how to do it? Follow the instructions below 👇

• Click Sign in to PureDome

Once you do that, you will be asked to enter your workspace name in the pop-up window.

• After typing in your workspace name you may proceed to click Submit.

• Next, you will be asked to enter your PureDome email and password.

• After typing in your credentials click Login.

• You are successfully logged in to the PureDome

Connect Via Shared Workspace

So you'd like to connect to a specific location? No worries, PureDome has over 6,500+ Fastest VPN Servers in 78+ and you can connect to your chosen one.

• Click the My Network option at the left panel of the PureDome app

• Choose your desired location from the list of countries.

Hooray! You are now connected to your chosen country.

Connect Via Dedicated IP

• Click the My Network option at the left panel of the PureDome app

• Choose your Dedicated IP location from the list of countries.

Hooray! You are now connected to your dedicated IP.

Switch Protocol

VPN protocol type affects the performance and stability of your connection. Be sure to select the correct protocol when connecting to a VPN server. PureDome recommends the automatic protocol as it will pick up the most appropriate connection setting for you. But in case the Automatic protocol option does not work for you then you may proceed to switch between different protocols. 

Wondering how to switch between protocols? Follow the instructions below 👇

• Click the ⚙️ Settings icon from the left panel of the PureDome app

• In the general settings tab, click Protocol tab.

• Disable automatic. Choose any protocol of your choice from the list.

Rate Connection Experience

Your feedback is valuable to us. You can express your experience by rating us directly on the PurDome app.

How can you rate your VPN session? Follow the instructions below 👇 

• Upon Successful connection you will be able to see Thumbs up and Thumbs down icon on PureDome app dashboard.

• Upon clicking the Thumbs up icon you will get the following message

• When you give a thumbs down, you’ll be asked to choose a category and leave comments. As soon as you fill it, a support ticket will open

Manage PureDome General Settings

PureDome app is customizable and you can fine-tune it to fit your personal preferences.

In this section, you can do the following:

1. Launch on System Start

2. Connect on Launch

3. Enable Internet Kill Switch

4. Enable Notification

1. Launch on System Start

Looking for a way to automatically launch PureDome app upon system start-up. Here is a guide for you to follow:

• Click the ⚙️ Settings from the left panel of the PureDome app

• In the general settings tab, You will be able to see the Launch on system start option.

• Toggle launch on system start to turn it On.

2. Connect on Launch

With this feature, you now have the security on the go whenever you wish to use public WiFi spots or in general a network that you don’t trust. Here’s how you can proceed.

Wondering how to switch between protocols? Follow the instructions below 👇

• Click the ⚙️ Settings from the left panel of the PureDome app

• In the general settings tab, You will be able to see the connect on launch  option.

• Toggle connect on launch to turn it On.

3. Enable Internet Kill Switch

• Click the ⚙️ Settings from the left panel of the PureDome app

• In the general settings tab, You will be able to see the Enable Internet Kill Switch option.

• Toggle Enable Internet Kill Switch to turn it On.

4. Enable Notification

Don’t miss the VPN connection status notification from PureDome. Enable notifications to get updated about the PureDome connection status. To know how to turn on Show VPN connection notifications, follow the instructions below 👇

• Click the ⚙️ Settings from the left panel of the PureDome app

• In the general settings tab, You will be able to see the connect on enable notification

• Toggle enable notification to turn it On.

Activate Split Tunneling

How to activate split tunneling? Follow the instructions below

• Click the ⚙️ Settings from the left panel of the PureDome app

• Click Split Tunnelling tab

• Toggle split tunnelling to turn it On

• Split tunnelling is turned On now. 

• Click browse and add your desired program to enable it with split tunnelling. An application might have multiple processes running. To make sure all the data from that application is routed via VPN, please make sure to add all the processes in split tunnelling.

Manage Support Section

In this section, you have the access to do the following:

1. Faqs

2. Create a Support Ticket

3. Join Live Chat

1. FAQs

Get to know more about PureDome by checking out the FAQ’s section in the PureDome application.

How do you do it? Follow the instructions below 👇

• Click the Help from the left panel of the PureDome app

• In the help section you will be able to see FAQ

2. Support Ticket

• Click the Help from the left panel of the PureDome app

• In the help section you will be able to see Support ticket. Click Support Ticket tab

• Type in your query and click Submit Ticket.

• Once done click submit ticket and your request will be forwarded to the support team and they will get back to you as soon as possible.

3. Live Chat

• Click the Help from the left panel of the PureDome app

• In the help section you will be able to see live chat. Click Live Chat tab

• Click the Chat now button to start a conversation. your chat will begin on your default browser

Logout

• Click the Logout option from the left panel of the PureDome app

• Click Proceed to confirm

• You have successfully logged out from PureDome application