• We are the industry's first always-on no-log certified VPN! Learn more

We are the Industry's first Always-On No-Log Certified VPN! Learn More

Connection Issues With Virgin Media

Jan 10, 2015
Jul 02, 2021
Download PDF

If you are a Virgin Media subscriber and having an issue in connecting to VPN then please access your “Virgin Media account”, go to “Websafe option” and “Turn Off Virus safe option” then connect to VPN.VirginMedia

Also, make sure to enable PPTP, L2TP, and IPSec pass-through options from your router.

Please access “Virgin Media Router control panel” then click on “Advanced settings”. Under advance setting there is an option for “Firewall” click on that and select “IPSec, L2TP, and PPTP pass-through” and “save”.

Please use the comment box for your suggestions, feedback, or if you found another workaround for the problem. For additional help, please submit support ticket with errors and screenshots (if possible) or contact our 24/7 live chat.

How helpful did you find this answer?

Comments (0 )