Connect and Manage Locations – iOS

Wondering what is the recommended server? Well, the recommended server will automatically connect you to a country/ server proposed  by our smart algorithm (based on geographical distance). Read more about how PureVPN smart algorithms work. How to get connected with the recommended server/ location? Follow the instructions below 👇

• Tap Connect icon at the centre.

• If your connection was successful, you should see the connected status. To disconnect, tap the Purple button located at the centre of the PureVPN app.

So you’d like to connect to a specific location? PureVPN offers a wide range of options, with 6,500+ VPN servers across 70+ countries in 88+ locations, so you can easily connect to your preferred destination.

• Tap the Hamburger icon (≡) from the top left.

• Tap Locations 🌐

• Tap your desired country to connect or type your desired country via search option.

• You are now connected to your preferred country.

With this feature you can explore different cities of a country offered within the PureVPN app. How to choose one? Follow the instructions below 👇

• Tap the Hamburger icon (≡) from the top left.

• Tap Locations 🌐

• Tap the Arrow icon provided besides locations and a list of cities will be displayed.

• Tap your desired city to connect or type your desired city via search option.

• You are now Connected to your desired city.

Tired of scrolling up and down to search for a location? Want a simplified way to sort the locations? Follow the instructions below 👇

• Tap the Hamburger icon (≡) from the top left. 

• Tap Locations 🌐

• To sort locations alphabetically or by ping, or popularity, tap the Sorting icon from the top. 

• You will now see the options to sort them.

• To sort countries ping, tap Sort by Ping.

• Countries are now sorted in Ping order.

• To sort countries alphabetically, tap Sort by Alphabetically.

• Countries are now sorted in Alphabetical order.

• To sort countries by popularity, tap Sort by Popularity.

• Countries are now sorted by Popularity order.

In our latest update of iOS application we have added a Shortcut option that allows users to access their favorite streaming applications.

Excited? 😉

To get started with this feature follow the instructions below 👇

• Tap Hamburger icon (≡) from the top left.

• Tap Locations 🌐

• Tap + icon to add a Shortcut.

• Search the popular streaming channel will appear. Look for your desired streaming channel and add it. (In this example we have used Netflix).

• Now you’ll be asked to select location. As Netflix is a regional based content so you can choose different locations that is supported by PureVPN. (In this example we have used United States as a location).

• Lastly, PureVPN will by default suggest a name for the shortcut. If you would like to change it you can certainly change it and rename it.
• Once done tap Add Shortcut.

• You will now be able to see the newly added shortcut in the location list.
• To add more shortcut tap + icon again and repeat the above procedure.
• To connect, you may simply tap the newly created shortcut and it will start connecting.

• You are now connected to the newly created shortcut.

• After a few seconds, the selected streaming website will open up in your default browser. You may simply login to the streaming website and access it.

If you are unable to find your desired website in the list then dont worry! As you can create your own shortcuts as well.

Want to know how? Follow the steps below 👇

• Tap Hamburger icon (≡) from the top left.

• Tap Locations 🌐

• Tap + icon to add a Shortcut.

• To add a custom URL simply type the URL in the search box.

• In this case we have taken google as an example. You can enter any of your desired website.
• Tap Add Shortcut.

• Now you’ll be asked to select location. Make sure to choose such location in which your desired website is accessible.
• Example: BBC iPlayer can be accessible in UK only so to access BBC iPlayer one should only select UK as location.

• PureVPN will by default suggest a name for the shortcut. If you would like to change it you can certainly change it and rename it.
• Once done tap Add Shortcut.

• For making your experience better with our application we’ll ask if you allow PureVPN to save your shortcut preferences. You can choose Yes/ No depending upon your preference.

• You will now be able to see the newly added shortcut in the location list.
• To add more shortcut tap + icon again and repeat the above procedure.
• To connect, you may simply tap the newly created shortcut and it will start connecting.

• You are now connected to the newly created shortcut.

• After a few seconds, the selected website will open up in your default browser.

PureVPN wants to make sure you’re getting the best possible VPN experience, which is why we allow users to mark any location as their favorite. This makes it easier for users to choose the locations they want to connect to, without having to search through the entire list every time.

Wondering how? Follow the instructions below 👇

• Tap Hamburger icon (≡) from the top left.

• Tap the Star icon ⭐ provided besides locations.

• Location has been marked as favorite successfully.

Here is a brief guide on how to configure a dedicated IP:

• Tap Hamburger icon (≡) from the top left.

• Tap the Dedicated IP option to connect.

• You are now Connected successfully with your Dedicated IP Add-on.

• In case you’re already connected to your dedicated IP on another device, you’ll be prompted accordingly to continue as per choice.

Looking to connect DDoS Protection? Follow the instructions below 👇

• Tap Hamburger icon (≡) from the top left.

• You’ll see your DDOS IP on the top left corner of your screen. Tap the DDOS IP to connect.

• You are now Connected successfully with your DDOS IP.

• In case you’re already connected to your DDOS IP on another device, you’ll be prompted accordingly to continue as per choice.

Now you can express your experience by rating us directly on PureVPN App. Here’s how you can proceed.

• Connect using the Recommended country/ server option or the desired location of your choice.

• Upon successful connection, you’ll see thumbs up and thumbs down icons to rate your session.

• When you give a Thumbs up, you will see the following screen.
• When you give Thumbs down, you’ll be asked to choose a category and Describe your issue.

• As soon as you fill it, a support ticket will be open.
• Tap Submit. Our team will then get back to you via email.