Error 1 (Unknown Error) – Windows

Written By Lorenzo Vincent

Updated at August 25th, 2023

Possible Cause: This error occurs when the app is unable to identify the root cause of the problem. However, that doesn’t mean the problem can’t be resolved at all. You may refer below to a few solutions that can help you overcome it.

Possible Solutions:

  1. You can try between different locations (i,e with different country & city) within PureVPN App.
  2. Switch between protocols. This is how to do it.