Introducing PureSquare – for security beyond VPNs

Visit our website

Don’t worry about forgetting your passwords ever again with the all-new password manager. Try PureKeep

Error 1 (Unknown Error) – Windows

Aug 17, 2020
Nov 15, 2022
0 Comments
Download PDF

Possible Cause: This error occurs when the app is unable to identify the root cause of the problem. However, that doesn’t mean the problem can’t be resolved at all. You may refer below to a few solutions that can help you overcome it.

Possible Solutions:

Connect With Different Country or City

You can try connecting with any other location. Have a look at the GIF below to know how you can connect with different Countries and Cities.

Switch Protocol

Choosing a right protocol may fix the connection woes. Here is how you can change the VPN protocols.

Recommended Protocol: Wireguard

Have a look at the GIF below 👇

If you have followed the above solutions but if you are still unable to connect then contact our Support team immediately by joining us on Chat or by emailing us at [email protected] and our team will get in touch with you right away.

How helpful did you find this answer?

Comments (0 )