What’s the Cancellation Process

Jan 19, 2015
Feb 18, 2021
Download PDF

PureVPN has always focused on delivering the finest set of services, but if for any reason you would like to cancel your service then you can do so by following this tutorial. Moreover, we are available 24/7 on live chat, so if there is any way we can help then feel free to contact our support team first before moving with the cancellation request.

1 Open this cancellation form, select username, answer simple questions and submit.

Now, the PureVPN team will follow up on your cancellation request at the earliest.

Please use the comment box for your suggestions & feedback. For additional help, please submit support ticket with errors and screenshots (if possible) or contact our 24/7 live chat.

How helpful did you find this answer?

Comments (7 )


  1. Elliott Yagod says:

    I would like to know about the status of my current subscription. What have I paid and for how long? Is the subscription renewed automatically and how is it paid?
    Elliott Yagod

  2. Erik L says:

    Finding the cancel page was much easier than actually using your services. Great CS online support but I had to change providers because your service simply does not work. A refund would be very nice.

    • admin says:

      I am sorry to hear that and we apologize for any inconvenience. May I know the reason for cancellation, so we may be able to improve our product / service accordingly..?

  3. jon bacay says:

    how do i get my money back?

  4. Tracy park says:

    Need to cancel and get refund back please cancel my service please

  5. rebecca ramscar says:

    please cancel my service to complicated thankyou