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What’s the Cancellation Process? How do I cancel my Account?

Jan 19, 2015
Dec 31, 2022
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Our focus has always been on delivering top-tier services here at PureVPN, but we understand that there may come a time when you need to cancel your service. If that time comes, simply follow the tutorial below.

This article will only provide information on disabling your auto-renewal of your PureVPN subscription. If you are looking to get a refund, please get in our Live Chat Support or email us at [email protected]
  • Log in to your Members Area.
  • Click on the Subscriptions tab.
  • Scroll down and you will see the Cancel subscription button.
  • Click on Cancel subscription.
  • Your account has been cancelled but don’t worry, you can resume it whenever it’s convenient for you.
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Comments (2 )


  1. admin says:

    You’re requested to please send an email to [email protected] in which our team can update you more accurately.

  2. admin says:

    I am sorry to hear that and we apologize for any inconvenience. May I know the reason for cancellation, so we may be able to improve our product / service accordingly..?