What’s the cancellation process? How do I cancel my account?

In order to unsubscribe from PureVPN you can use this simple guide that will make the process of cancellation easier for you.

Written By Lorenzo Vincent

Updated at June 12th, 2024

Our focus has always been on delivering top-tier services here at PureVPN, but we understand that there may come a time when you need to cancel your service. If that time comes, simply follow the tutorial below.


This article will only provide information on disabling your auto-renewal of your PureVPN subscription. If you are looking to get a refund, please get in touch with our Live Chat Support or email us at help@purevpn.com

  • Log in to your Member Area account with your email and password.

  • Click Subscriptions.

  • Scroll down and you will see the Cancel subscription button.

Note: If you cannot locate the cancellation button on your members area page, please contact our 24/7 Customer Support team for help.

  • Click Cancel subscription. You will see a confirmation pop-up.

  • Your account has been cancelled but don't worry, you can resume it whenever it's convenient for you.