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Unable to Stream- Tips and Tricks – Windows App

Dec 07, 2021
Sep 26, 2022
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If you’re having issues with streaming services while connected with PureVPN, follow these steps to get rid of the geo-blocking errors and enjoy seamless streaming with PureVPN.

Getting Proxy Detected Error Message

Not able to access your favorite streaming website? Getting Proxy detected error? Here is what we recommend you to do:

  • Connect to the different city of the same country in the PureVPN application. Click 👉 here to get instructions on connecting with cities and country.
  • Switch to a different protocol on the PureVPN application (Recommended Protocol: Wireguard). Click 👉 here to get instructions on switching to a different protocol.
  • Clear browsers cache and cookies of the browser or the app of the respective streaming service. Click 👉 here to get instructions on clearing browser cache and cookies.
  • Try using the PureVPN browser extenison. Click 👉 here to get instructions on setting up PureVPN browser extension.
  • Try to use the streaming service under incognito mode.
If you are still unable to access your favorite streaming service then do share with us the following things via email at [email protected] and we will get back to you with the solution asap.
  1. Exact link of the website.
  2. Paid or Free? (If paid then we would require the credentials to test the website at our end).
  3. Server IP you are getting after connecting the VPN. You can check your IP before and after connecting the VPN at ip2location.com.
Video Buffers While Streaming

Buffering is the process of preloading chunks of data so you can have a smooth video streaming experience. This creates a buffer that ideally lets you watch your content all the way through with no delays. 

Here are some tips and tricks to avoid buffering while streaming.

  • Switch to a different protocol on the PureVPN application (Recommended Protocol: Wireguard). Click 👉 here to get instructions on switching to a different protocol.
  • Connect to the different city of the same country in the PureVPN application. Click 👉 here to get instructions on switching to a different city.
  • Try using the PureVPN browser extenison. Click 👉 here to get instructions on setting up PureVPN browser extension.

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