Now introducing 7-Day premium trial to work, binge, & stay secure online

PureVPN is now Zero-Log Certified by Altius IT, one of the leading independent US-based Auditors. Read More 

How To Setup PureVPN Windows App

Jan 19, 2018
Nov 03, 2020
0 Comments
Download PDF

Want to secure your Windows device completely? Check out the most simplest way to install PureVPN app on your device to experience complete internet freedom, security & entertainment at the same time.

Things to consider:

Before you begin, please make sure that:

  • You have a working internet connection.
  • An Windows Device
  • Own a premium PureVPN account (If you do not already own one, you can buy a subscription from here.

App Version 8.0.0 & Above App Version 7.1.2 & Below

How to download and install PureVPN Windows app
  • Go to purevpn.com/windows-vpn and click “Download Windows App”

  • Select the downloaded file and click “Yes” to make changes with the app installation.
  • PureVPN is ready to install, click “I Agree” to continue.

  • Your installation will begin.

  • Your installation is now complete and may continue to login and connect with PureVPN.

How to login and connect PureVPN Windows App
  • Launch PureVPN App.

  • Enter your PureVPN credentials and click “Login”Note: You can also login via VPN username & password starts with purevpn0s & 0d.

Note:If you have multiple accounts you’ll be prompted to select your desired VPN credentials.

  • Click on your desired PureVPN username, then click “Select Account”

  • Once logged in, Click the connect icon at the center to connect with the recommended server on PureVPN App.

  • You are now connected to PureVPN App.

How to connect via recommended server / location on PureVPN Windows App
  • Click the connect icon at the center.

  • You are now connected to PureVPN App.

How to change protocol on PureVPN Windows app
  • In the bottom left panel, click on the ‘Settings’ icon.

  • Select the ‘Protocol’ tab.

  • Turn off automatic to change your protocol selection.

  • Select the protocol of your choice from the drop down menu.

  • Once you’ve made a selection, your protocol will be successfully changed.

  • Now, click on the ‘Home’ button on the top left panel and connect to PureVPN.

  • You should now be successfully connected and you can check your selected protocol under ‘Connection Details’.

How to connect via country on PureVPN Windows app
  • Open PureVPN App.

  • Click the globe icon at the left panel of PureVPN App.

  • Select your desired location from the list.

  • You are now connected to PureVPN App.

How to connect with Dedicated IP Add-on on PureVPN Windows app

You need to make sure that you have purchased a dedicated IP Add-on. If you are logging in via your VPN username then make sure to connect with Purevpn0d

  • Open PureVPN App.

  • Click the globe icon at the left pane of PureVPN App.

  • Click the “Dedicated IP” option to connect.

  • You are now connected successfully with your Dedicated IP Add-on.

  • In case you’re already connected to your dedicated IP on another device, you’ll be prompted accordingly to continue as per choice.

Note: If you click “Yes” then the previous device that was already connected with your dedicated IP address will disconnect and it will connect on your current Windows device. If you click “No” then it will remain connected to your previous device.

How to auto-connect after launch on PureVPN Windows app
  • In the bottom left panel, click on the ‘Settings’ icon

  • Select the ‘General’ tab

  • Toggle ‘Launch on system start’ & ‘Auto-connect after launch’ to turn it on.

  • Once you’ve enabled the two options, PureVPN will launch & connect automatically each time you turn on or restart your system

Note: This won’t be applicable if your system is in sleep mode.

How to check the upload/download speed after connecting PureVPN Windows app
  • Connect to PureVPN using quick connect or connect to a location of your choice.

  • Once you have connected to PureVPN you will be able to view your upload/download speed at the bottom of the screen.

How to clear preference on PureVPN Windows app
  • Click the settings icon from the left pane of PureVPN App.

  • Select General tab.

  • Click “Clear my preference” to proceed.

  • Once preferences are cleared, PureVPN App will revert to default settings.
How to connect via city on PureVPN Windows app
  • Open PureVPN App.

  • Click the globe icon at the left pane of PureVPN App.

  • Click the arrow icon provided besides locations and list of cities will be displayed.

  • Click on your desired city to connect or type your desired city in the search box.

  • You are now connected to PureVPN App with your desired city.

How to Disconnect PureVPN Windows app
  • Hover your cursor to the connected icon and it would highlight in red prompting to disconnect.

  • Upon clicking the icon, you are now disconnected.

How to enable Internet Kill Switch (IKS) on PureVPN Windows app
  • Click the settings icon from the left pane of PureVPN App.

  • Select General tab.

  • Toggle enable IKS to turn it on.

  • Once IKS is activated, the PureVPN will actively monitor for any disruptions to kill all sessions related to VPN activity.
How to enable/disable auto update on PureVPN Windows app
  • Click the settings icon from the left pane of PureVPN App.

  • Select General tab.

  • Toggle “Auto update” to turn it On or Off.

How to enable/disable notifications on PureVPN Windows app
  • Click the settings icon from the left pane of PureVPN App.

  • Select General tab.

  • Toggle “Show Notifications” to turn them On or Off.

How to join livechat via PureVPN Windows app
  • Open PureVPN app.

  • Click the contact icon from the left pane of PureVPN App.

  • Click “Live Chat” tab.

  • Click “Chat Now” option and your Chat will begin on your default browser.

How to logout PureVPN Windows App
  • Open PureVPN App.

  • Click the user icon from the left pane of PureVPN App.

  • Click “Logout”.

  • You have successfully logged out of PureVPN App.

How to open a Support ticket via PureVPN Windows App
  • Open PureVPN App.

  • Click the contact icon from the left pane of PureVPN App.

  • Click “Support Ticket” tab.

  • Enter your query/issue then click “Submit ticket”

  • You have successfully submitted a Support Ticket via PureVPN App.Our Customer support will notify you via email once you have responded on your support ticket for further communication to your query/issue.
How to rate your session on PureVPN Windows App
  • Connect using the recommended server option or a desired location of your choice.

  • Upon successful connection, you’ll see thumbs up and down icons to rate your session.

  • When you give thumbs up, you will see the following screen.

  • When you give thumbs down, you’ll be asked to choose a category and leave comments. As soon as you fill it, a support ticket will be open.

How to download and install PureVPN Windows App

Here’s a simple tutorial to help you download and install PureVPN Software.

1 Download the PureVPN Windows software from here.

2 Open the setup file.

3 Click the I Agree button.

4 Click Install.

5 The installation process will now begin and take a few minutes until completion.

6 You have successfully installed PureVPN’s Windows client!

How to login & connect PureVPN Windows App
1 Click the Login button.

2 Enter your PureVPN credentials. (Your registered email address or VPN username)

3 Once done, click Login again

4 Now, you will see different modes. Select the one that best suits your needs.

5 Connect to your desired location.

6 You are now connected!

How to fetch VPN IP in PureVPN Windows App
1 Connect to your desired location.

2 Once your VPN connection is established, click Fetch my VPN IP in the bottom right corner.

3 Your VPN IP will then be displayed in PureVPN’s Windows client.

How to change mode in PureVPN Windows App
1 Click Change Mode.

2 Choose your desired mode.

3 Click Back.

4 Connect to the location you wish.

5 You are now connected with your desired mode!

How to select Network Type in PureVPN Windows App
1 Go to Settings.

2 Click Select Network Type.

3 Select your desired option.

4 Voila! You have successfully changed your network type

How to change Location in PureVPN Windows App
1 Click Location on the dashboard.

2 Click Search for a Location.

3 A drop-down list will appear. Choose your desired location.
Note: Click the star icon to mark the location as your favorite for future use.

4 Click the Connect button.

5 You are now connected!

How to connect by City in PureVPN Windows App
1 Click Change Mode.

2 Choose from Internet Freedom, Security/Privacy, or File Sharing.

3 Click Search for a Location.

4 Select Cities, which is located adjacent to Countries.

5 A drop-down list will appear. Choose your desired location.

6 You are now connected!

How to mark Favorite Location in PureVPN Windows App
1 Click Search for a Location.

2 Click the star icon next to the Countries or Cities you want to mark as favorite.

3 The Favorites tab will then display your favorite locations.

4 You can also mark your favorite location after PureVPN is connected by clicking the star icon as shown below.

How to change protocol in PureVPN Windows App
1 Click the Settings icon in the top right corner.

2 Click App Settings and then select your desired protocol.

3 You are good to go!

How to use Auto Connect in PureVPN Windows App
1 Click the Settings icon in the top right corner.

2 Click App Settings.

3 Check the Auto-connect after launch box.

4 You are good to go!

How to use Dedicated IP mode in PureVPN Windows App
1 Click the Settings icon in the top right corner.

2 Click Dedicated IP.

3 Skip the purchase option and proceed.

4 Type hostname and click the Connect button.

5 You are now connected with a dedicated/static IP address!

How to access Popular Websites in PureVPN Windows App
1 Click Change Mode from the dashboard.

2 Click Stream.

3 Click the Popular Websites option.

4 Select the website that you wish to access.

5 You are now connected!

How to run ping test in PureVPN Windows App
1 Click Run Ping Test from the dashboard.

2 Then, click the Execute option to start the test.

3 You are done!

How to enable 256 bit encryption in PureVPN Windows App
1 Click the Settings icon in the top right corner.

2 Click Advanced Options.

3 Check the Enable 256 bit Encryption box.

4 Your connection will now be safeguarded with military-grade encryption!

How to activate IPv6 Leak protection in PureVPN Windows App
1 Click the Settings icon in the top right corner.

2 Click Advanced Options.

3 Check the IPv6 Leak Protection box.

4 Your connection will now be protected from IPv6 leaks!

How to use PureVPN DNS servers in PureVPN Windows App
1 Click the Settings icon in the top right corner.

2 Click Advanced Options.

3 Check the Only use PureVPN DNS servers while connected box.

4 Your web requests will now go through PureVPN’s DNS servers only!

How to enable Internet Kill Switch on PureVPN Windows App
1 Click the Settings icon in the top right corner.

2 Click Advanced Options

3 Click Internet Kill Switch

4 Check the Activate Internet Kill Switch box.

4 All your traffic will automatically be terminated in case the VPN connection drops due to any unforeseen reason!

How to enable Multi port on PureVPN Windows App

Note: Multi Port feature works with OpenVPN TCP and OpenVPN UDP protocols only.

1 Click the Settings icon in the top right corner.

2 Click Advanced Options.

3 Click the Multi Port option.

4 Check the Activate Multi Port box.

5 You are good to go!

How to use Split Tunneling on PureVPN Windows App
1 Right click the PureVPN icon on your desktop and select Run as administrator.

2 Click the Settings icon in the top right corner.

3 Click Beta Features.

4 Toggle the switch ON.

5 Click Split Tunneling.

6 Toggle the switch to activate Split Tunneling.

7 Select the Only allow listed apps to use the VPN option.

8 Click Add and choose the apps that you wish to run with PureVPN.

9 If you want to remove an app, just select the Remove option.

10 Pick the apps you that you wish to remove.

11 You can allow or disallow specific apps from using the VPN with the options highlighted below.

How to configure Port Forwarding Add-On on PureVPN Windows App
1 Click the Settings icon in the top right corner.

2 Click Port Forwarding.

3 Click the Configure button.

4 Choose any of the following options.

In order to have a better understanding of all options. You can refer to its details below:

Open all ports: When this option is selected, it allows all ports to be opened and you can transfer data to any desired port.

Block all ports: This option allows all ports to be blocked and doesn’t allow your traffic to be passed from the VPN connection.

Block all Ports but enable following: With this option, you block all ports with the exception of a few that you have specified.

5 Click apply settings.

6 You are good to go!

How to launch PureVPN on system start up
1 Click the Settings icon in the top right corner.

2 Click App Settings.

3 Check the Launch on system start up box.

4 You are good to go!

How to change language on PureVPN Windows App
1 Click the Settings icon in the top right corner.

2 Click App Settings.

3 Click Select Language.

4 Choose your desired language from the list of available options!

How to disconnect from PureVPN Windows App

1 Click the Disconnect button on the dashboard.

2 You are now successfully disconnected!

How to logout from PureVPN Windows App
1 Click the Settings icon in the top right corner.

2 Click Logout.

3 Click the Yes button to confirm that you wish to log out.

4 You are done!

Please use the comment box for your suggestions & feedback. For additional help, please submit support ticket with errors and screenshots (if possible) OR Contact our 24/7 live chat.

How helpful did you find this answer?

Comments (0 )