Not all phones support eSIM, and in some cases, regional or carrier restrictions may apply. This guide helps you verify whether your device is compatible, what limitations might exist, and how to double-check before purchase.

Samsung Devices: eSIM Compatibility

The following Samsung Galaxy devices DO NOT have eSIM capabilities:
 

• All Galaxy devices originating from China, Hong Kong, and Taiwan.
• All Galaxy FE “Fan Edition” models, except the Galaxy S23 FE.
• USA models of the Galaxy S20, S21*, and Note 20 Ultra.
• Samsung Galaxy A36 (eSIM feature available in select regions: Europe, North America, and South Korea only)

Most Samsung Galaxy devices purchased in South Korea do not support eSIMs, except for the Galaxy S23, S23+, S23 Ultra, Z Flip4, Z Fold4, Z Flip5, Z Fold5, A54 5G, and Galaxy S23 FE.

Galaxy A54 5G eSIM availability may vary depending on country/region and carrier. Please contact your carrier or device manufacturer to confirm that your Galaxy A54 5G device is eSIM-capable.

Galaxy S21 series devices (with the exception of FE models) from Canada and the USA may have eSIM capability as long as the One UI 4 update is installed. Please get in touch with your carrier or device manufacturer to confirm that your Samsung device is eSIM-capable.

Apple Devices: eSIM Compatibility

Some devices may not have eSIM functionality. For example:

• iPhones sold in mainland China
• iPhones sold in Hong Kong and Macau (except for iPhone 13 mini, iPhone 12 mini, iPhone SE 2020, and iPhone XS)
• iPad devices without cellular capability

The device must be unlocked, and the iOS version must be updated to 14.1 or later. Please check with your carrier on how to unlock eSIM on your device.

OnePlus Devices: eSIM Compatibility

Depending on the country of origin, eSIM may not be supported even if your device is listed above. Kindly reach out to your carrier or device manufacturer to confirm if your device is eSIM capable.

Google Devices: eSIM Compatibility

The following Google Pixel devices DO NOT have eSIM capabilities:

• Pixel 3 models originating from Australia, Taiwan, and Japan, and those purchased with service from US or Canadian carriers other than Sprint and Google Fi.
• Pixel 3a models purchased in South East Asia and with Verizon service.

Oppo Devices: eSIM Compatibility

The OPPO Lite line does not support eSIM. Even if the device is listed, eSIM may not be supported depending on the country.

To check if your device supports eSIM, please contact your carrier or the device manufacturer.

Realme Devices: eSIM Compatibility

Depending on the country of origin, eSIM may not be supported even if your device is listed above. Kindly reach out to your carrier or device manufacturer to confirm if your device is eSIM capable.

Xiaomi Devices: eSIM Compatibility

Redmi Note 11 Pro 5G's eSIM functionality is solely accessible in Japan.

Depending on the country of origin, eSIM may not be supported even if your device is listed above. Kindly reach out to your carrier or device manufacturer to confirm if your device is eSIM capable.