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Manage Help Section – Windows App

Apr 06, 2022
Feb 10, 2023
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Looking to get help? Well we have got you covered. With our latest application we have added a Help section which allows you the access to do the following:

  1. Troubleshoot
  2. Join Live Chat
  3. Create a Support Ticket
  4. Share suggestions
  5. Read FAQs
  6. Community Support
  7. Leave us your feedback

To view help section, follow the instructions below 👇

  • Click the Help icon from the left panel of the PureVPN app.
  • From there, you will be able to read FAQs, create a support ticket and join live chat.
FAQs

Get to know more about PureVPN by checking out the FAQ’s section in the PureVPN application.

How do you do it? Follow the instructions below 👇

  • Click the Help icon from the left panel of the PureVPN app.
  • You will be able to see and read FAQs.
Create a Support ticket

You can contact our support team via app and open a support ticket. Our  24/7 support heroes will reach out to you instantly. 

How to do it? Follow the instructions below 👇

  • Click the Help icon from the left panel of the PureVPN app.
  • Click Create Support Ticket tab.
  • Once done, your request will be forwarded to the support team and they will get back to you as soon as possible.
Join Live Chat

Looking to converse with an agent for any issue related to the PureVPN app. Here’s how you can proceed.

  • Click the Help icon from the left panel of the PureVPN app
  • Click Live chat tab to start a conversation.
  • You will be redirected to the browser and a chat window will open on your browser.
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