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iOS App Error 5012

Dec 08, 2021
Jul 29, 2022
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Description:

“Oops, something went wrong with the server. Please try another location.  (Error Code 5012)”. This error occurs due to timeout on OpenVPN protocol.

Recommended Action:

Switch Protocol

This can be the first thing which should be tried when facing connectivity issues. Switching between the protocols may resolve your connection issue. Here is the link to switch the VPN protocol.

Recommended: Wireguard

Have a look at the GIF below👇

Connect with Different Country or City
  • Try connecting to any other location i.e Countries and Cities. Here is how you can connect with different Countries and Cities.

Have a look at the GIF below👇

If you have followed the above solutions but if you are still unable to connect then contact our Support team immediately by joining us on Chat or by emailing us at [email protected] and our team will get in touch with you right away.

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