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How to Setup PureVPN on Android?

Sep 21, 2015
Nov 25, 2021
28 Comments
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Want to secure your Andriod device completely? Check out the simplest way to setup PureVPN on Android to experience complete internet freedom, security & entertainment at the same time.

Things to consider:

  • You have a working internet connection.
  • An Android Phone/ Tablet.
  • Own a premium PureVPN account (If you do not already own one, you can buy a subscription from here
Download & install PureVPN App

Let’s get started with the most basic of all steps. Get to know how you can download and install our PureVPN App on your Android device.

  • Open Google PlayStore.
  • Search PureVPN.
  • Tap install.
  • PureVPN App has been successfully installed.
Login

Once your installation is successful, here’s how you can proceed to login PureVPN App.

  • Tap connect icon at the center and you will be redirected to the login screen.
Tap connect icon at the center and you will be redirected to the login screen.
  • Tap Have an account? Login.
Tap Have an account? Login.
  • Enter your credentials then tap login.

Note: Your login details are your email address and the password you set up during the purchase process.

Enter your credentials then tap login.

Note: If you have multiple subscriptions against one email, you will be given an option to choose the account you want to log in to. Select the account & tap Ok.

To connect to the PureVPN app for the first time you will need to allow the configuration on your android phone. When you attempt to connect, a pop-up will appear asking to allow the configuration.

Before the connection request screen, you will see the privacy policy screen where we have listed down our privacy policy. Please thoroughly read the privacy policy.

  • Tap Agree and continue.
Tap Agree and continue.
  • Tap allow configuration.
Tap allow configuration.
  • Tap Ok.
Tap Ok.
Connect via Recommended Country/ server

What is Recommended Country/ Server selection?

It will automatically connect you to a country/ server recommended by our smart algorithm (based on geographical distance). Here’s how you can proceed

  • Tap connect icon at the center.
Tap connect icon at the center.
  • You are now connected with the recommended country/ server.
You are now connected with the recommended country/ server.
Connect via country

Looking to connect with your desired location? Here’s how to proceed.

  • Tap globe icon from top right.
Tap globe icon from top right.
  • Tap your desired country to connect or type your desired country via search option.
Tap your desired country to connect or type your desired country via search option.
  • You are now connected with your desired country.
You are now connected with your desired country.
Connect via city

With this feature you can explore different regions of a location offered within PureVPN App. Here’s how you can proceed to connect.

  • Tap globe icon from top right.
Tap globe icon from top right.
  • Tap arrow icon provided besides locations and a list of cities will be displayed.
Tap arrow icon provided besides locations and a list of cities will be displayed.
  • Tap your desired city to connect or type your desired city via search option.
Tap your desired city to connect or type your desired city via search option.
  • You are now connected with your desired city.
You are now connected with your desired city.
Change protocol

Not satisfied with your current protocol selection? Now you have multiple security protocols to connect with. Here’s how you can proceed.

  • Tap hamburger icon (≡) from the top left.
Tap hamburger icon (≡) from the top left.
  • Tap Settings.
  • Tap Advanced.
  • Tap Connection Protocol.
  • Toggle Automatic selection and a popup will appear. Tap Ok.
Toggle Automatic selection and a popup will appear. Tap Ok.
  • Choose your desired protocol from the list.
Choose your desired protocol from the list.
  • Now, you can proceed to connect to PureVPN with your desired protocol.
Connect Proxy

With our latest Android application version you can connect Proxy as protocol and connect with Proxy servers to get high speed connection.

  • Tap hamburger icon (≡) from the top left.
Tap hamburger icon (≡) from the top left.
  • Tap Settings.
  • Tap Advanced.
  • Tap Connection Protocol.
  • Toggle Automatic selection and a popup will appear. Tap Ok.
Toggle Automatic selection and a popup will appear. Tap Ok.
  • Tap Proxy to choose it as a connection protocol.
  • You will receive a warning that few features like Split tunneling, Always-on P2P file sharing will not be available on Proxy.
  • Tap Proceed.
  • Go to Locations tab and choose your desired location to connect.
Clear Preferences

With this option you can now revert PureVPN App to its default settings.

  • Tap hamburger icon (≡) from the top left.
  • Tap Settings.
  • Tap Clear my preferences.
Tap Clear my preferences.
  • Tap Ok to confirm.
Mark favorites

Getting irritated by searching for the same location over and over again. Here’s how you can mark them as your favorite.

  • Tap globe icon from top right.
  • Swipe right to mark the location as your favorite.
  • Your chosen country is now added to the list of favorites!
Sort Countries by Popularity, or Alphabetically & ping

Tired of scrolling up and down to search for a location? Here’s a simplified way to sort them.

  • Tap globe icon from top right.
  • To sort locations alphabetically, popularity or ping, tap sorting icon from the top right.
  • You will now see the options to sort via alphabetically or popularity. Tap Sort by Alphabetically.
You will now see the options to sort via alphabetically or popularity. Tap Sort by Alphabetically.
  • Locations are now sorted in Alphabetical order.
Locations are now sorted in Alphabetical order.
  • Tap Sort by Popularity.
  • Locations are now sorted based on Popularity.
  • Tap Sort by Ping
  • Locations are now sorted based on Ping.
Filter P2P supported countries
  • Tap globe icon from top right.
  • To filter locations by P2P, tap funnel icon from top right.
  • Check P2P supported and tap Okay.
  • Locations are now filtered by P2P supported countries.
Enable Split tunneling

Split Tunneling VPN protects the traffic you route through the VPN network, and at the same time, you don’t lose any access to your local network and devices connected to that network.

Essentially, services that require your VPN IP address, and the services that require your ISP’s IP address can both function together as split tunneling will separate the requests between the two.

  • Tap hamburger icon (≡) from the top left.
  • Tap Settings.
Tap Settings.
  • Tap Advanced.
  • Tap Split Tunneling. By default, split tunneling is set to All apps will use VPN.
  • Select Allow only selected apps to use VPN (if you would like to run specific apps via VPN IP and the rest of the apps via your ISP IP).
  • Select Do not allow selected apps to use VPN (if you don’t want to run specific apps via VPN IP).
Rate your session

Now you can express your experience by rating us directly on PureVPN App. Here’s how you can proceed.

  • Connect using the Recommended country/ server option or the desired location of your choice. Upon successful connection, you’ll see thumbs up and thumbs down icons to rate your session.
  • Upon successful connection, you’ll see thumbs up and thumbs down icons to rate your session.
  • When you give thumbs up, you will see the following screen.
  • When you give thumbs down, you’ll be asked to choose a category and leave comments. As soon as you fill it, a support ticket will be open.
Change language

Not native to English language? You can now change it to a different language to understand the flow of PureVPN App

  • Tap hamburger icon (≡) from the top left.
  • Tap Settings.
Tap Settings.
  • Tap Language.
Tap Language.
  • Choose your desired language from the list and your language will be changed.
Check subscription details

Want to look up your subscription details within the PureVPN App. Here’s how you can proceed.

  • Tap hamburger icon (≡) from the top left.
  • Tap Account Details to see subscription details.
  • Your account details will appear on the screen.
Open a Support ticket
  • Tap hamburger icon (≡) from the top left.
  • Tap Settings.
  • Tap Support.
  • Tap Support Ticket.
  • It will show installed email apps, tap your preferred app to proceed.
  • Type your query.
  • PureVPN support team will get back to you shortly after receiving the ticket.
Enable Always-on VPN

Always-on VPN allows users to establish an automatic VPN connection when any internet activity is performed. In this way, a user is connected to the VPN all the time and it makes sure that no traffic is transferred through your public IP.

  • Tap hamburger icon (≡) from the top left.
Tap hamburger icon (≡) from the top left.
  • Tap Settings.
  • Tap Always-on.
  • Tap Open Android Settings.
Tap Open Android Settings.
  • Tap settings icon.
Tap settings icon.
  • Toggle Always-on VPN. Once you enable Always-on, then the VPN will be automatically connected.
Toggle Always-on VPN. Once you enable Always-on, then the VPN will be automatically connected.
  • Toggle Block connections without VPN. You won’t have an Internet connection until the VPN successfully connects.
Toggle Block connections without VPN. You won't have an Internet connection until the VPN successfully connects.
Select Theme

Looking to select a Lighter or Darker theme? Here is how you can change the PureVPN Android application theme.

  • Tap hamburger icon (≡) from the top left.
Tap hamburger icon (≡) from the top left.
  • Tap Theme.
  • Select your desired theme.
Select your desired theme.
  • Theme has been changed successfully.
Disconnect PureVPN App

Unable to figure out how to disconnect the VPN connection? Just follow these simple steps to disconnect from PureVPN’s iOS App.

  • Tap green connected icon to disconnect PureVPN app.
  • You are now disconnected.
Logout

Here’s how to logout of PureVPN App easily.

  • Tap hamburger icon (≡) from the top left.
  • Tap Account Details.
Tap Account Details.
  • Tap Logout.
Tap Logout.
  • Tap Logout again to confirm.
Tap Logout again to confirm.
  • You have been logged out successfully!
You have been logged out successfully!
Uninstall

Getting confused on how to uninstall the app from your Android device. Here’s how you can uninstall PureVPN android app

  • Go to Apps Menu.
  •   Tap and Hold PureVPN.
  •  Tap Uninstall.
  • Tap OK.
  • PureVPN app has been successfully uninstalled.
No Yes

Comments (28 )

28 Comments

  1. PureVPN Team says:

    We are really sorry for the inconvenience. Once you installed the app it should be visible on your phone home screen.

    Moreover, kindly download app from this link https://s3.amazonaws.com/purevpn/androidapp/app-release.apk

    In case, if this does not work then you may setup PureVPN manually on your phone by following this tutorial
    https://support.purevpn.com/pptp-configuration-guide-for-android

    Hope this would work, feel free to reach out if you still face any issue!

  2. hanxiao says:

    I am all good up to step 14, but it never connects, the power plug icon shows gray and the location/IP at the bottom showing my current country, seems the app freezes. Tried clean all data and uninstall, reinstall, still the same. But same android phone use other VPN app works fine.
    What’s wrong?
    And where I can find the app installed on my android phone? I can not find any folder like PureVPN or GZ systems.

  3. PureVPN Team says:

    Hi Karl,

    We apologies for the inconvenience. Kindly join us on 24/7 live chat, so we may assist you in better way.

    Thanks for understanding!

  4. Karl Saxon says:

    So I download PureVPN apps from Google store and install it. I was able to connect to server (USA for example).
    All is ok, But now what?

    If I use Google Chrome and ask “WhatIsMyIP” it show my local IP and not the USA IP.

    So what the problem?

    I use PureVPN on PC / Windows and I have no problem.
    I run PureVPN, I choose a server and when I use Chrome it show me this server and not my local IP.

  5. WANG XIAO says:

    Unable to connect on android app, The app show message: Seems like your ISP has blocked openVPN ports or this server is not responding at this time.
    But I can connect on Windows.

    • PureVPN Team says:

      Hi,

      We are sorry for the inconvenience. Did you connect OpenVPN on Windows? If yes, then it should also work on your mobile unless you are using different internet connection on your Mobile.

      I would suggest you to configure PureVPN manually on your Android and connect with other protocols like PPTP/L2TP, you can refer to this page for manual setup guide https://support.purevpn.com/how-to-setup-purevpn-manually-on-android

      If you still face any issue then feel free to join us on live chat, we are here 24/7 for your assistance!

      • WANG XIAO says:

        Hi,I didn’t use OpenVPN on windows, just setup purevpn_setup.exe. I setup L2TP manually on Android, and occasionally I can connect to the server, but most of the time is still not connected. I have never connect to the server by PureVPN APP. Thanks!

        • PureVPN Team says:

          Hi again Wang,

          We are sorry that you are still facing connection issues, can you please join us on live chat so we may assist the problem in better way and help you over come this issue permanently.

          Thanks for being patient!

  6. PureVPN Team says:

    Hi Jen,

    We apologies for the inconvenience. We request you to join us on 24/7 live chat as this is the best way to resolve this issue.

    Thanks for understanding!

  7. Jen says:

    Unable to login on android app on Samsung Galaxy s3 … The app appears to stall once login and password are entered. A blue “processing” indicator line appears and moves but login never succeeds . Trying on three day trial so hoping for support.

  8. PureVPN Team says:

    Hi Alvino,

    I apologies for the inconvenience. Have you tried switching protocols?

  9. PureVPN Team says:

    Hi Alvino,

    We apologies for the inconvenience. You are suggested to try manual PPTP or L2TP settings on your mobile https://support.purevpn.com/pptp-configuration-guide-for-android

    Let us know if it works out!

    • Alvino Winata says:

      it won’t connect to the nearest server (hk,sg,jp etc). It connects only when I set it to pakistan or other countries with slow conection speed. Please fix your android apps so that all asian servers are reachable.

  10. Alvino Winata says:

    I can’t connect using anddroid version of purevpn. It took too long and it tells me “Seems like your isp has blocked openvpn ports or this server is not responding this time.Please try another server.” I tried connecting to hongkong, japan, korea, taiwan (both tcp and upd). The problem only occurs in android version of it.

  11. Douglas says:

    I am using XiaoMi TV and PureVPN app to do the connection.

    • PureVPN Team says:

      Hi,

      Thanks for reaching out. In your case, I would suggest you to join us on live chat So, we may assist you in better way.

      Thanks for understanding!

  12. Douglas says:

    please advice

  13. Douglas says:

    even though vpn was connected, the movie site still complains my connection is from outside China

  14. PureVPN Team says:

    Good day, Chris 🙂

  15. PureVPN Team says:

    Hi Peter,

    Thanks for taking time and telling us your device, we have not received this complain before so I have forwarded your comments to support department for further investigation.

    Let us know if we can help you with anything else!

  16. PureVPN Team says:

    Hi Peter,

    Thanks for reaching out to us. Can you kindly share your device and model in which you are using PureVPN app, so I can find out the exact problem.

    Looking forward to hear from you!

  17. PureVPN Team says:

    Hi,

    I apologies for the inconvenience. This is the first time we have received such complain, I have reported it to concerned department for investigation, kindly confirm us which version of PureVPN app you are using right now? For now I can only suggest you to uninstall and reinstall from this link, this might work:
    https://s3.amazonaws.com/purevpn-dialer-assets/android/app/Purevpn_android_5.3.1.apk

    Looking forward to hear from you!

    • Peter says:

      When trying to find the version number in the app, I noticed a one pixel high dashed line on the bottom of the screen. The screen does not scroll at all, but I managed to click the line. I assume it is the top of the “Sign In”-button, because the “Sign In”-screen popped up when I clicked the line! So I managed to sign in.

      The version I use 5.3.1 of 2 march 2016. And – at least on my phone – it only shows the top line of the “Sign In”-button, and the screen does not scroll. Quit hard to find the button 😉

  18. Peter says:

    During an automatic upgrade of the app, it seems to have forgotten my account data. Opening the most recent version of the app, I get an opening screen with only a (large, green) “Sign Up”-button whereas I need the “Sign In”-button for entering my account data.
    Uninstalling and re-installing the app unfortunately does not help: I still just get a “Sign Up”-button.
    Any idea how I can enter my account data? Thanks!

  19. Chris says:

    Good day

  20. PureVPN says:

    Hi Diord,

    Good Question. If you are using free PureVPN Account, you can connect to limited countries, which is why there is lock icon on several country names. If you want to unblock all countries, we would suggest you to use Premium PureVPN Account.

    If you have any further question, feel free to ask.

    Have a Great Day!

  21. Diord says:

    Why are some countries and cities have lock sign in front of them? How do I connect to these locations?