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Error: “741” or a “742”

Feb 25, 2015
Jun 25, 2019
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Error 741/742 occurs when establishing a VPN connection with a Windows client computer is unsuccessful.

Causes: Error 741/742 is caused when the encryption standard used by the Windows client computer does not match the encryption standard used by the VPN server.

Solutions: Error 741/742 can be solved by taking the following steps into account:

  1. Launch PureVPN client as the Administrator
  2. Go to Settings Tab
  3. Click VPN Mode drop down menu under Security
  4. Set encryption to: Best of both worlds mode (128 bit encryption)
  5. Save Settings and connect now

For manual Setup:

Change the encryption setting in the VPN connection on the client computer to use maximum strength encryption. After you do this, Triple Data Encryption Standard (3DES) encryption is used to establish the VPN connection. To change the encryption setting in the VPN connection on the client computer, follow these steps:

  1. Click Start, click Run, type cpl in the Open box, and then click OK.
  2. Right-click the VPN connection and then clickProperties.
  3. Click the Security tab, click Advanced (custom settings), and then click Settings.
  4. In theData encryption box, click Optional or Require Encryption, and then click OK two times.

 If you are facing another error entirely, you can view the complete error list here.

For suggestions and feedback, or for additional assistance, feel free to comment below. You can also contact our Live Support or submit a support ticket with screenshots for the error or problem you are facing.

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