The following list will help you find the solution of whatever common VPN errors you are facing. Below are some common VPN errors.
Error |
Solution |
5040 |
- Switch to a different Protocol via app general settings.
- Connect to a different Country/City via app location tab.
- Uninstall and Reinstall PureVPN app.
|
5027/ 5118 |
- Switch to a different Protocol via app general settings.
- Connect to a different Country/City via app location tab.
|
5012 |
- Switch to a different Protocol via app general settings.
- Connect to a different Country/City via app location tab.
|
5111 |
- Uninstall and Reinstall PureVPN app.
|
5112 |
- Uninstall and Reinstall PureVPN app.
|
5110 |
- Connect to a different Country/City via app location tab.
|
5014 |
- Enable Automatic Protocol Selection and Connect with a Different Country.
|
5056 |
- Relaunch PureVPN application.
- Click connect to make a new connection to your desired location.
|
5068 |
- Relaunch PureVPN application.
- Click connect to make a new connection to your desired location.
|
5055 |
- Relaunch PureVPN application.
- Click connect to make a new connection to your desired location.
|
5038 |
- There is issue with your account. Please contact our Support Team.
|
5060/5059 |
|
403 Forbidden Error |
- This issue can be fixed by creating a manual VPN configuration.
|
Error 1 (Unknown Error) |
- Switch to a different Protocol via app general settings.
- Connect to a different Country/City via app location tab.
|
5028 |
- Initiate a new VPN connection.
|
5006 |
|
