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Error 5055 – Windows

Sep 23, 2021
Nov 15, 2022
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This type of error could happen when the system is unable to fetch all the cities from the server API, and hence not letting you connect to the VPN.

Recommended Actions:

This error can be resolved by refreshing the application as the inventory for cities has been updated. To do so, follow these steps:

  • Relaunch PureVPN application
  • Click Connect to make a new connection to your desired location.
  • In the GIF below we have selected USA location, you can connect with any location from the PureVPN app.
If you have followed the above solutions but if you are still unable to connect then contact our Support team immediately by joining us on Chat or by emailing us at [email protected] and our team will get in touch with you right away.

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