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Error 5028 – iOS

Sep 23, 2021
Jul 29, 2022
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Reason:

The possible cause of this error is VPN profile malfunction. It is a system generated error that can restrict the VPN to create a valid profile, hence doesn’t allow a successful connection

Recommended Actions:

You can resolve this error by initiating a new connection. This can be done by following the given steps:

  • Open your PureVPN application
  • Click the Hamburger icon in the top left corner of the app screen.
  • Tap the Locations icon 🌐
  • Click your selected location and you will be automatically connected to the VPN
  • If the issue persists, try switching to another server of your desired location.
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