In the Subscriptions section, you can do the following:
1- Upgrade your plan:
Looking to upgrade your PureVPN subscription? Here is how you can do it.
- Log in to your Member Area.
- Click on Subscriptions section.
- Click on Proceed to Checkout.
2- Change payment method:
Looking to change the payment method for your PureVPN subscription? Here is how you can do it.
- Log in to your Member Area.
- Click on Subscriptions section.
- Click on Change payment method.
- Enter your new card details.
- Once done, click on Change payment method.
3- See payment history:
You can see your payment history by following the steps below.
- Log in to your Member Area.
- Click on Subscriptions section.
- Click on See Payment history.
4- Purchase add-ons:
Looking to buy add-ons with your existing PureVPN subscription? Here is how to go about it.
Port Forwarding add-on
- In the Subscription section, Go to the Port Forwarding and click the Configure.
- You may set your desired Port Forwarding settings and click on Apply Settings.
Dedicated IP add-on
- In the Subscription section, click on Dedicated IP.
- Click on Get this Add-On.
- Click on Pay now to get Dedicated IP with your existing PureVPN subscription.
DDOS IP Add-on
- On the Subscription section, click on DDOS protection.
- Click on Get this Add-On.
- Click on Pay now to get DDOS IP with your existing PureVPN subscription
5- Manage Port Forwarding
- Log in to your Member Area.
- Click on Subscription section.
- You may set your desired Port Forwarding settings and click on Apply Settings.
6- Generate a new password for your PureVPN Username:
- Log in to your Member Area.
- Click on Subscriptions section.
- Click on Generate New Password.
7- Cancel Subscription:
- Log in to your Member Area.
- Click on Subscriptions section.
- Click on Cancel Subscriptions then Click on Submit button.
Note: This will only disable your auto-renewal of your PureVPN subscription. If you are looking to get a refund, please contact our Live Chat Support.
8- Resume Subscription:
After cancelling your subscription, If you wish to continue using our service, you can simply use the Resume subscription option.
Note: Resume subscription will only be visible if you restart your subscription before the expiry of the current subscription.