SMTP – Sending E-Mails While on PureVPN

Unable to send emails while connected to PureVPN? It’s advised that you switch to secure ports like 587 or 465. Here’s a step-by-step guide on how to configure your email settings on Windows and Mac:

How to Change Your E-Mail Client Settings in Windows

MS Outlook

Click Tools and choose Email Accounts.

Now click Next.

Highlight your account and click ‘Change’

In order to change the SMTP port, click More Settings…

Please be sure that ‘My outgoing server (SMTP) requires authentication’ in the ‘Outgoing server’ tab is checked because most e-mail services require this.

Now select ‘Advanced’ tab.

Change the Outgoing server port number to 587, 465 to enable the SSL encryption.

 How to Change Your SMTP Settings in Thunderbird

Here is how to change your SMTP settings for Thunderbird:

Go to the menu, click ‘tools’ and then ‘account settings’,

Now click ‘outgoing server (SMTP)’

Choose the outgoing server from the list you need to modify and then click ‘edit’

Now a window will appear where you can modify Server name, Port and Connection Security. Both the settings must be changed depending on what your e-mail service supports. You can try different combinations.

 Mail Server Settings for Mac

You need to refer to your e-mail app’s documentation for info on how to use these settings.

1 Choose ‘Preferences…’ from the menu

2 Choose ‘Accounts’ in the toolbar

3 Click on the account you wish to verify

4 Verify the account as well as the incoming Mail Server settings on the right

5 Select ‘Edit Server List’ from the Outgoing Mail Server pop-up menu.

6 Verify the Server Name setting on the right. If the Server Name is not correct, click on the Server Name box under Account Information and enter the correct server name.

7 Click ‘Advanced’.

8 Verify the Advanced settings on the right.

9 Click ‘OK’.

Please use the comment box for your suggestions & feedback. For additional help, please submit support ticket with errors and screen shots (if possible) OR Contact our 24/7 live chat.