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SMTP – Sending E-Mails While on PureVPN

Service Delivery
Oct 28, 2015
Jun 25, 2019
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Unable to send emails while connected to PureVPN? It’s advised that you switch to secure ports like 587 or 465. Here’s a step-by-step guide on how to configure your email settings on Windows and Mac:

How to Change Your E-Mail Client Settings in Windows

MS Outlook

Click Tools and choose Email Accounts.

Now click Next.

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Highlight your account and click ‘Change’

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In order to change the SMTP port, click More Settings…

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Please be sure that ‘My outgoing server (SMTP) requires authentication’ in the ‘Outgoing server’ tab is checked because most e-mail services require this.

Now select ‘Advanced’ tab.

Change the Outgoing server port number to 587, 465 to enable the SSL encryption.

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 How to Change Your SMTP Settings in Thunderbird

Here is how to change your SMTP settings for Thunderbird:

Go to the menu, click ‘tools’ and then ‘account settings’,

Now click ‘outgoing server (SMTP)’

Choose the outgoing server from the list you need to modify and then click ‘edit’

Now a window will appear where you can modify Server name, Port and Connection Security. Both the settings must be changed depending on what your e-mail service supports. You can try different combinations.

1

 

 Mail Server Settings for Mac

You need to refer to your e-mail app’s documentation for info on how to use these settings.

1 Choose ‘Preferences…’ from the menu

2 Choose ‘Accounts’ in the toolbar

3 Click on the account you wish to verify

4 Verify the account as well as the incoming Mail Server settings on the right

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5 Select ‘Edit Server List’ from the Outgoing Mail Server pop-up menu.

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6 Verify the Server Name setting on the right. If the Server Name is not correct, click on the Server Name box under Account Information and enter the correct server name.

7 Click ‘Advanced’.

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8 Verify the Advanced settings on the right.

9 Click ‘OK’.

 

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