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There are some instances when an order placed by you for PureVPN is declined by the payment processor. Here are some of the possible reasons:
Once declined, the payment will be automatically transferred back to the customer’s account.
Should your order get declined, it’s recommended to just place a new order by visiting PureVPN’s website click here.
If you’re sure all data entered by you in the order process was correct, then it makes sense to choose a different payment processor or a payment method for your new order.
If you still face any problem then there is nothing to worry, you can contact us at 24/7 on Live chat or you can also drop us an email. Please identify the reason behind the decline so we can try to get your order accepted.
Comments (2 )
For some reason, my check card was declined. So I used my credit card. My credit card company says that the transaction went through, but I cannot connect and received an email that my payment was declined. Please recheck the situation. I am wanting to begin using your service since it came with the highest recommendation.
This vpn can’t works in china. I want to be refunded.