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There are some instances when an order placed by you for PureVPN is declined by the payment processor. Here are some of the possible reasons:
Once declined, the payment will be automatically transferred back to the customer’s account.
Should your order get declined, it’s recommended to just place a new order by visiting PureVPN’s website at https://www.purevpn.com/order/
If you’re sure all data entered by you in the order process was correct, then it makes sense to choose a different payment processor or a payment method for your new order.
If you still face any problem then there is nothing to worry, you can contact us at 24/7 on Live chat or you can also drop us an email at [email protected]. Please identify the reason behind the decline so we can try to get your order accepted.
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