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Manage Help Section – iOS App

Apr 19, 2022
Nov 22, 2022
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  • In this section, you have the access to do the following:
    1. Support Guide
    2. FAQs
    3. Support Ticket
    4. Community Support
    5. Ideas Forum
    6. Live chat
    7. Help us improve
Access Support Guides

Want to have access to support guides and how to’s section of PureVPN? Follow the instructions below 👇

  • Tap the Question mark icon ❔ from the top right
  • Tap Support guides
  • You will be redirected to PureVPN’s Support center page.
Live Chat
  • Tap the Question mark icon ❔ from the top right
  • Tap Live chat
  • You will be redirected to PureVPN’s Support center where you can initiate a live chat.
Support ticket

You can contact our support team via app and open a support ticket. Our  24/7 support heroes will reach out to you instantly. 

How to do it? Follow the instructions below 👇

  • Tap the Question mark icon ❔ from the top right
  • Tap Support ticket
  • Tap support ticket and you will be able redirected to your email. Once you send us the email our support heroes will get in touch with you asap.
FAQs

Get to know more about PureVPN by checking out the FAQ’s section in the PureVPN application.

How do you do it? Follow the instructions below 👇

  • Tap the Question mark icon ❔ from the top right
  • Tap Frequently asked questions
  • You will be able to see and read FAQs.
Reddit

Join PureVPN’s reddit community,  Our experts will answer your questions and provide solutions to your problems. Get answers to the most frequently asked questions (FAQs). You can also ask questions or post about anything!

Wondering how to get access to PureVPN’s reddit community? Follow the instructions below 👇

  • Tap the Question mark icon ❔ from the top right
  • Tap Community Support
  • In the community support you will be able to see Reddit
  • Tap reddit, and you will be redirected to PureVPN’s reddit community page.
Ideas Forum

You must have got a few ideas where we can improve, we would appreciate your ideas and would like to work on them. Join our ideas forum and share your ideas.

 Wondering how to get access to PureVPN’s idea’s forum? Follow the instructions below 👇

  • Tap the Question mark icon❔from the top right.
  • Tap Community Support.
  • In the community support you will be able to see Ideas forum
  • Tap ideas forum, and you will be redirected to PureVPN’s Ideas forum page.
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