*Important Announcement* – We are removing virtual locations from the PureVPN service

Which virtual locations are being removed?

• In total, we were offering 87 virtual locations.
• We are removing 64 virtual locations.
• We are retaining 23 virtual locations.
• 2 virtual locations are converted to physical locations.
• 1 location is converted from a physical to a virtual location.

The decision is taken to improve your experience with PureVPN’s service and provide you with an even more reliable service.

But first, what is a virtual server location?

A VPN server that assigns you the IP address of a country you have chosen to connect to, but the server itself is physically located in another country is called Virtual Server Location.

For example, Jordan is one of the Virtual Server Locations in the PureVPN network. When you connect to it, the IP address you are assigned is Jordan, but the VPN server is physically located in Egypt.

Why were we offering virtual locations?

We are focused on enriching the internet experience for our users. So, we are cautious about where our VPN servers are located. In some countries, it isn’t easy to find a data center that meets our set standards for reliability, security, and high-speed internet bandwidth. Hence, virtual server locations allow us to offer such countries for our users to connect to.

So, why are we removing these locations?

We recently received feedback from our users that when they connect to our virtual locations, the IP address assigned to them is not of the country they connected to. Also, we are observing continuous user complaints about inconsistent speeds and network disconnection issues explicitly related to virtual locations.

The following virtual locations are removed:

The following virtual locations are retained:

The following virtual locations got converted to physical locations:

• Chile
• UAE

The following physical location got converted into the virtual location:

• Philippines