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How to Setup PureVPN on Arris Router

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Starting June 15th, 2021, PureVPN will discontinue offering support for PPTP, L2TP, and SSTP protocols on the majority of VPN locations.

However, at the popular request of our users, we will continue to support the following locations for users to connect using PPTP, L2TP, and SSTP protocols:

Germany: de1.pointtoserver.com
Netherlands: nl1.pointtoserver.com
United Kingdom: ukl1.pointtoserver.com
United States: usil1.pointtoserver.com
United States: ustx1.pointtoserver.com
United States: usca1.pointtoserver.com
United States: usfl1.pointtoserver.com
United States: usny1.pointtoserver.com
United States: uswdc1.pointtoserver.com
Australia: au-sd1.pointtoserver.com

If you want to set up a VPN with PPTP on your Arris router, follow this step-by-step guide.

Things to Consider:

Before you begin, please make sure that:

  • You have a working internet connection
  • VPN Supported Router.
  • Own a premium PureVPN account (If you do not already own one, you can buy a subscription from here)

1 This image shows how your VPN setup will look like this:

1a. Shows an Ethernet connection from the router to a computer.
1b. Shows a wireless connection from the router to the computer.


In order to set up a PPTP connection on your Arris router, please access your router first.

Under WAN Setup, please change your Connection Type to PPTP.

Then select the following options:

2 Check Enable PPTP

3 Enter your PureVPN username and password

4 Enter your Server Address: Please refer to the server address shared in the above note.

5 Enter My Internet IP: Get automatically from ISP. If there is no such setting, please skip it

6 ForMy IP Address: leave blank

7 My Subnet Mask: leave blank

8 Enable Idle Timeout

9 Idle timeout: 300

10 Enable Keep-alive

11 Keep-Alive: 30


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