**Important Announcement** Starting June 15th, 2021, we are discontinuing PPTP, L2TP, and SSTP protocol support. See how it will impact your PureVPN experience. Read More >
If you are an active customer then you will get renewal invoice 7 days prior to your PureVPN account expiry date, which you can pay from your Member’s Area. By default Credit card (Bluesnap & Stripe) and PayPal payments are on auto-recurring, so if you had paid by any of these methods, you don’t need to worry, you will be charged automatically and your account will be renewed.
Payments via m Pay, Payment wall, Bitcoin and Ali Pay are non-recurring so you need to pay the renewal invoice manually from your Member’s Area.
Please use the comment box for your suggestions & feedback. For additional help, please submit support ticket with errors and screen shots (if possible) OR Contact our 24/7 live chat.
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