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If you are an active customer then you will get renewal invoice 7 days prior to your PureVPN account expiry date, which you can pay from your Member’s Area. By default Credit card (Bluesnap & Stripe) and PayPal payments are on auto-recurring, so if you had paid by any of these methods, you don’t need to worry, you will be charged automatically and your account will be renewed.
Payments via m Pay, Payment wall, Bitcoin and Ali Pay are non-recurring so you need to pay the renewal invoice manually from your Member Area.
Comments (2 )
I don’t want my monthly subscription to be automatically renewed. After this month, for which I’ve already been charged, I don’t want my subscription to be renewed. Basically, how do I cancel my monthly subscription, or at least prevent the automatic renewal service. Thank you.
I am sorry to hear that and we apologize for any inconvenience. May I know the reason for cancellation, so we may be able to improve our product / service accordingly..?