How to Activate Internet Kill Switch in PureVPN Software? (Windows/Mac)

PureVPN is one of the few VPN providers that offer Kill Switch feature. If you aren’t using it, you are not utilizing your VPN at fullest. Kill Switch will make your internet connection impenetrable.

Click here for more details about “Kill Switch” and other PureVPN features

You can watch this video for step-by-step guide to activate “Internet Kill Switch” in PureVPN:

 

Or you can also follow this step-by-step pictorial guide to activate “Internet Kill Switch” in PureVPN:

How to Check PureVPN app Version?

Simply right click  ‘PureVPN’ icon on system tray and then select ‘Check for Updates’

For Version 5.16 onward

For Version 5.1 to 5.15

 

For More Details about PureVPN New Windows Software Please Visit: Getting Started Guide – Windows 

Please use the comment box for your suggestions & feedback. For additional help, please submit support ticket with errors and screen shots (if possible) OR contact our 24/7 live chat.

Tags: killswitch

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  • PureVPN Team

    Dear John, Thanks for reaching out.
    You are requested to please join us on our 24×7 live chat support and you will be assisted accordingly.

  • PureVPN Team

    We are sorry for the inconvenience. In this regard, we would request you to join us on live chat so we may assist you in better way.

    Thanks for understanding!

  • PureVPN Team

    We apologize for the inconvenience. There was a misunderstanding, this option is not available in our Mac app, it’s only available in Windows app.

    Sorry for misunderstanding let us know if we can help you in other way!

  • PureVPN Team

    Well, you should get this option in Settings. Kindly download app from this link and then go to settings again, you should then be able to see ‘Internet Kill Switch’ and on next lines, you will also see ‘Stop internet even I disconnect VPN manually’

    App Link: http://jmp.sh/e1zudCk

    Hopefully this would help!

  • Antonio

    Hello, I add my vote to requesting the internet kill switch working also for manual disconnection.
    I want my internet connection to be always secure, even if I’m changing the server or setting up some option. Both operation would require a manual disconnect, and I would like the internet connection to be killed also in these occasion.
    The main assumption for me is: whenever the PurVPN application is open my internet connection is secure. If I want a not secure connection I just close the application. If I manually disconnect it’s only for changing server or setting up options, and I don’t want an internet connection active during these activities.
    Are you going to consider a release for OS X which will include this functionalities ? At least as option ?
    Thank you for attention

    • PureVPN Team

      Thanks for reaching out. This option is already there, you can see this ‘Stop internet even I disconnect VPN manually’ below internet kill switch just check mark it.

      Hope this helps lets us know if you have further questions!

  • PureVPN Team

    I apologies if I am unable to understand your complain, as far as I understand you like PureVPN to connect automatically without you to disable and re-enable kill switch. For this purpose you should enable “redial automatically when connection drops” option which is listed below “Activate Internet Kill Switch” then VPN will connect automatically.

    Hope this answers your query but if there is still any question or confusion then I would request you to kindly join us on 24/7 live chat so we may assist you in better way.

  • PureVPN Team

    Hi,

    As we replied to @rufen we would like to respond you in same way. We have discussed this with our app developers and their response is that “Kill Switch” is intentionally designed to work this way, so your online security does not compromise. Because if your internet activity resumes before you connect VPN then it may compromise your online security/anonymity.

    Let us know if you still have any questions, we will be happy to answer your queries!

  • PureVPN Team

    @rufen We have discussed this with our app developers and their response is that “Kill Switch” is intentionally designed to work this way, so your online security does not compromise. Because if your internet activity resumes before you connect VPN then it may compromise your online security/anonymity.

    Let us know if you still have any questions!

  • PureVPN Team

    Hi,

    Thanks for reaching out. We are glad you like this feature. Unfortunately, we are unable to understand your question, can you please elaborate what exact issue you face while using “Kill Switch” so we may assist you in better way.

    Looking forward to hear from you!

    • rufen

      Weird, my previous message seems to have disapear.

      Whenever the killswitch is activated and I manually disconnect or reboot, if I want to reconnect, PureVPN client is telling me that there is no internet connexion. I need to disable and enable the killswitch again for PureVPN to be able to connect.

      • PureVPN Team

        Thanks for giving us details, kindly also let us know if you are using latest version of PureVPN app if not, then please first update your app and then check.

        Looking forward to hear from you!

  • PureVPN Team

    Hi Tad,

    We have launched “Kill Switch” in Mac, kindly upgrade your PureVPN Mac software, so you can start using this feature.

    Let us know if we can help you with anything else!

  • PureVPN Team

    Unfortunately, we do not have re-connection option when computer wakes back up. However, I have forwarded your concern to relevant department so they can review the possibility of such feature. I feel sorry that I cannot help you much in this.

    Let me know if I can help you with anything else!

  • PureVPN Team

    Hi,

    Thanks for reaching out to us. We do not have any plan to add this feature for now because the purpose of “Internet Kill Switch” is to protect our valuable users privacy/security when VPN drops automatically, if you manually disconnects VPN then there is no security risk. However, your request is very valuable to us, I have forwarded your suggestion to concerned department for evaluation.

    Let me know if I can help you with anything else!

  • Paul Ross

    Having activated the kill switch option, where do I find the actual kill switch?

    • PureVPN Team

      Hi Paul,

      Thanks for reaching out to us. Once, you have activated “Kill switch” then you do not need anything else.
      Whenever your VPN disconnects, kill switch will stop your internet activity and keep you secure.

      Hope you are clear now. Feel free to comment if you still have any question/confusion.

  • PureVPN Team

    Hi Rich,

    Thanks for reaching out to us. Kill switch is working absolutely fine, we have not received any complain so far, can you kindly elaborate what issue you are facing exactly? and on which device you are using PureVPN so we can assist you in better way.

    You can also contact us on live chat, we are available 24/7 for your assistance.

    ***** We apologize for the delay, might cause in replying your email. We are experiencing an excessive load, unexpectedly, due to customer interest in the services. Our 24/7 live chat is available to assist you on immediate basis.*****

    • Will Rogers

      I’ve got a bit of a newb question(s) for you. How do I know if PureVPN is on and working? I can see its connected, does that mean its currently working? Also would like to know if it works when I ‘restore’ old Firefox tabs?…and if I start Firefox (which restores all my old tabs) and forget to turn on Pure can I just turn it on? Or do I need to close out Firefox first and then turn on?
      I apologize in advance because I know computers just enough to really screw something up. FTR I’m running Windows 7, with the firewall disabled, and have Kaspersky anti-virus, and firewall.

      • PureVPN Team

        Hi Rogers,

        Thanks for reaching out to us.

        – When you connect PureVPN, and it gives you “Disconnect” Option means you are connected now and PureVPN is on, If you click “Disconnect” Button then PureVPN will get Off.

        – I would suggest you to close out Firefox first and then connect PureVPN.

        Hope this answers your queries, if you still have any confusion/question, feel free to ask, we will be more than happy to assist you!

  • PureVPN Team

    Hi,

    I am sorry for the inconvenience. Kindly reset firewall to default settings then run PureVPN as admin and let me know if this works out.

    I will be waiting for your further response!

    • justchaz

      Was a solution found to this? It is the oddest thing, after using the legacy version where killswitch worked flawlessly, to now see the NIC gain internet access once connection drops, without missing a beat. Not good at all. The thing is, killswitch works if the disconnection is manual but never if by the agent itself. Please help.

      • PureVPN Team

        Hi,

        We are sorry for the inconvenience. We request you to first reset your firewall to default settings then run PureVPN as admin after this kill switch should be working fine.

        If you still face this issue then feel free to join us on 24/7 live chat so we may assist you in better way!

  • PureVPN Team

    Hi,

    Thanks a lot for taking time to give us your valuable feedback. It means a lot to us. Allow me to answer your queries:
    – We have not officially launched our new Software, once we do we will surely send e-mail to our Old valuable customer.
    – I have forwarded your precious suggestions about Split tunneling and Ui/UX to concerned departments they will further evaluate and take appropriate action.

    I would be glad to keep getting more feedback from your side.

    Thanks and have a great day!

  • PureVPN Team

    Hi,

    Thanks for contacting us. We have already launched “Internet Kill Switch” feature for mac, I would request you to update your Mac software. In case you do not know how to update, here is the guide:
    Select “Check for updates” from drop down menu of PureVPN mac software and it will give you option to install new updates.

    Try it and give me your precious feedback!

  • PureVPN Team

    Hi,

    It seems that there is some issue in your windows, I would suggest you to check your windows, as it is not related to our App. Unfortunately, I can’t be much help in this. If you re-install windows or find out whats causing this, then you may be able to properly run our app as administrator.
    If you have any further question, feel free to ask.

    • guy

      O.K. I had my Windows 10 privacy settings ramped up to maximum paranoia. I dialed it back a bit and found the correct Administrator Account. Re-downloaded the new Windows app and it works PERFECTLY. All good now.

      • PureVPN Team

        That’ great! I am glad that its working fine now. If you have any questions or suggestions, do write to us. Have a great day 🙂