Connect and Manage Locations on PureVPN Firestick App

Wondering what is recommended server location?

Well, the recommended server will automatically connect you to a country/ server proposed  by our smart algorithm (based on geographical distance). Read more about how PureVPN smart algorithms work.

• Tap the Connect icon at the center.

• If your connection was successful, you should see the connected status. To disconnect, tap the Green button located at the center of the PureVPN app.

Looking to connect with your preferred country? Here’s how to proceed:

• Tap the Hamburger icon (≡) from the top left.

• Tap Locations 🌐

• To connect to your preferred country, you can either search for it using the search bar or scroll down until you locate it. Once you have found your preferred location, simply tap on its flag icon to establish an immediate connection.

• You are now connected to your preferred country.

• Tap Hamburger icon (≡) from the top left.

• Tap Locations 🌐

• Tap Arrow icon provided besides locations and a list of cities will appear.

• To connect to a particular city, you can either search for it using the search bar or scroll down until you locate it. Once you have found your preferred city, simply click on its flag icon to establish an immediate connection.

• You are now connected to your preferred city.

Tired of scrolling up and down to search for a location? Here’s a simplified way to sort them:

• Tap Hamburger icon (≡) from the top left.

• Tap Locations 🌐

Sorting via Ping is not available by default. To enable sort location by ping, first you have to press the Ping icon located on the top right corner.

• Now to sort locations alphabetically, ping or by popularity, tap the Sorting icon from the top right corner. 

• Tap Sort by Popularity.

• Locations are now sorted based on Popularity.

• To sort countries alphabetically, tap Sort by Alphabetically.

• Countries are now sorted in Alphabetical order.

• To sort the locations via Ping, tap Sort by Ping.

• Locations are now sorted based on Ping.

• Tap Hamburger icon (≡) from the top left.

• Tap Locations 🌐

• To filter locations by P2P, tap the Funnel icon from the top right corner.

• Mark check ☑️ P2P supported and tap Okay.

• Locations are now filtered with respect to P2P supported countries. 

Getting irritated by searching for the same location over and over again? Here’s how you can mark them as your favorite with a click!

• Tap Hamburger icon (≡) from the top left.

• Tap Locations 🌐

• To mark a location as favorite, tap the Star icon ⭐ provided besides locations.

• The location has been successfully added to favorites.

You can now rate your experience with us directly through the PureVPN app. Here’s what you need to do:

• Connect using the Recommended server option or a Desired location of your choice

• Upon successful connection, you’ll see Thumbs up and Thumbs down icons to rate your session

• When you give a Thumbs down, you’ll be asked to choose a category and leave comments. As soon as you fill it, a support ticket will open.

Share your feedback to help us improve 🙂

Unable to figure out how to disconnect the connection? Just follow these simple steps to disconnect the PureVPN App.

• Hover to the connected icon and tap to disconnect the VPN connection.

• You are now disconnected.