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How to Cancel Auto-Recurring Payments

Mar 24, 2016
Aug 01, 2022
7 Comments
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At PureVPN, we understand that different users have different preferences when it comes to paying for our services. That’s why we offer a variety of payment methods, including PayPal and credit card, and allow users to set their preferences for auto-recurring payments. Many of our users find this feature convenient because it allows them to keep using our services uninterrupted. However, we also give users the option to opt out of auto-recurring payments at any time by following these simple steps:

  • Log in to your Member Area
  • Click the Subscription section
  • Click Cancel Subscription
NOTE
Once the Auto-renewal is cancelled you won’t be charged again after the completion of your billing cycle.
  • How to Renew Manually?

You are done with the cancellation, you will not be charged any further. But if you would like to renew your subscription manually, you can follow this simple guide.

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Comments (7 )

7 Comments

  1. Geneva toliver says:
    July 13, 2020 at 9:27 am

    I can not find where to cancel my subscription

    Reply
  2. TENG CHAO TSUNG says:
    September 25, 2018 at 1:53 am

    I have to apply for a refund because I can’t use it in China.

    Reply
  3. Sol-Rolland says:
    September 12, 2018 at 2:22 pm

    Hello,
    I do not want to renew my subscription to your VPN service, and I want to be sure that there will be no automatic renewal of payment. Can you confirm it to me ?
    Best regards

    Reply
  4. Dirk Buhmann says:
    September 4, 2018 at 3:02 am

    Cancellation

    Reply
  5. Reid Fournier says:
    September 3, 2018 at 11:05 pm

    I need to cancel my account

    Reply