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How to Cancel Auto-Recurring Payments

Mar 24, 2016
May 31, 2023
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At PureVPN, we understand that different users have different preferences when it comes to paying for our services. That’s why we offer a variety of payment methods, including PayPal and credit card, and allow users to set their preferences for auto-recurring payments. Many of our users find this feature convenient because it allows them to keep using our services uninterrupted. However, we also give users the option to opt out of auto-recurring payments at any time by following these simple steps:

  • Log in to your Member Area account with your email and password.
  • Click on Subscriptions section.
  • Click the drop down arrow. and Click on Cancel subscription.

If you cancel your subscription, your connection will be left unprotected and vulnerable to security threats. We strongly recommend against cancelling your subscription if you value your online security.

  • Click on Cancel Subscription, and Click Submit.
Note: Once the Auto-renewal is cancelled you won’t be charged again after the completion of your billing cycle.
  • How to Renew Manually?

You are done with the cancellation, you will not be charged any further. But if you would like to renew your subscription manually, you can follow this simple guide.

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Comments (7 )


  1. Geneva toliver says:

    I can not find where to cancel my subscription

  2. TENG CHAO TSUNG says:

    I have to apply for a refund because I can’t use it in China.

  3. Sol-Rolland says:

    I do not want to renew my subscription to your VPN service, and I want to be sure that there will be no automatic renewal of payment. Can you confirm it to me ?
    Best regards

  4. Dirk Buhmann says:


  5. Reid Fournier says:

    I need to cancel my account