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Unable to Stream- Tips and Tricks – Android App

Dec 08, 2021
Jul 27, 2022
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Getting Proxy Detected Error Message

Not able to access your favorite streaming website? Getting Proxy detected error? Here is what we recommend you to do:

  • Connect to the different city of the same country in the PureVPN application.
  • Switch to a different protocol on the PureVPN application.
  • Clear cookies of the respective streaming app.
  • If using browser then try to use the streaming service under incognito mode.

Note: If you are still unable to access your favorite streaming service then do share with us the following things via email at [email protected] and we will get back to you with the solution asap.

  1. Exact link of the website.
  2. Paid or Free? (If paid then we would require the credentials to test the website at our end).
  3. Server IP you are getting after connecting the VPN. You can check your IP before and after connecting the VPN at ip2location.com.

Facing buffering issue while streaming

Buffering is the process of preloading chunks of data so you can have a smooth video streaming experience. This creates a buffer that ideally lets you watch your content all the way through with no delays. 

Here are some tips and tricks to avoid buffering while streaming.

  1. Switch to a different protocol on the PureVPN application.
  2. Connect to the different city of the same country in the PureVPN application.

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