Connect and Manage Locations - PureDome Windows App

Connect to various servers and locations, and set up dedicated IP or gateway by following our instructions for managing connections within the PureDome Windows app. Find all the information you need here!

Written By Lorenzo Vincent

Updated at October 2nd, 2023

PureDome offers a range of features to establish a VPN connection that fits your specific needs because we understand that every user is different. If you're looking for a more custom experience or ways to increase your privacy and security, we have options for you.

Connect via recommended server/ location

The recommended server will automatically connect you to a country/ server proposed  by our smart algorithm (based on geographical distance). Read more about how our smart algorithm works.


How to get connected with the recommended location/ server? Follow the instructions below 👇

  • Click the Shared Locations at the left panel of the PureDome app.

  • Click the Recommended Server option to connect.

  • A successful connection will show the app as connected in blue colour, indicating the start of your secure and anonymous browsing experience. To disconnect, click the blue button located at the center of the app screen.

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Connect with your preferred location

So you’d like to connect to a specific location? No worries, PureDome has over 6,500+ fastest VPN servers in 78+ countries to help you select your desired location.

  • Click the Shared Locations at the left panel of the PureDome app and your desired location from the list of countries.

  • You are now connected to the PureDome app with your desired location.

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Connect with your desired city

With this feature you can explore different cities of a country offered within the PureDome app. How to choose one? Follow the instructions below 👇

  • Click the Shared Locations at the left panel of the PureDome app and click the Arrow icon > provided besides locations and a list of cities will be displayed.

  • List of available cities will be displayed next to each country. Choose your desired city to get connected.

  • You are now connected to your desired city.

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Choose a location alphabetically or by popularity or ping speed

Tired of scrolling up and down to search for a location? Want a simplified way to sort the locations? Follow the instructions below 👇

  • Click the Shared Locations at the left panel of the PureDome app. To sort locations alphabetically or by ping, or popularity, click the Sorting icon from the top. You will now see the options to sort them.

  • To sort countries alphabetically, click Sort by Alphabet.
  • To sort countries by popularity, click Sort by Popularity.
  • To sort countries by ping, click Sort by Ping.
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Note: Sort by ping is not available by default, you will need to enable the Show ping values option in the PureDome app settings to sort location via ping.

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Mark location as favourite

To better your VPN connection experience, PureDome allows users to mark any location as their favourite to provide the users ease of choosing the locations. Wondering how? Follow the instructions below 👇

  • Click the Shared Locations at the left panel of the PureDome app. To mark a location as favourite, click the star icon ⭐ provided besides locations.

  • Location has been marked as a favourite successfully.

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Connect with dedicated IP

Wondering how to connect with your dedicated IP account? Follow the instructions below 👇

  • Click the Shared Locations at the left panel of the PureDome app.

  • Click the Dedicated IP option to connect.

  • You are now connected with your dedicated IP account.

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Connect with dedicated gateway

Wondering how to connect with your dedicated gateway account? Follow the instructions below 👇

  • Click the Gateways at the left panel of the PureDome app.

  • Click on the Gateway shown in the list to connect. 

  • You are now connected with your dedicated gateway account. 

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Rate your session

Your feedback is valuable to us. You can express your experience by rating us directly on the PureDome app. How can you rate your VPN session? Follow the instructions below 👇

  • Upon successful connection, you’ll see Thumbs up and Thumbs down icons to rate your session.

  • When you give a Thumbs up, you will see the following screen.

  • When you give a Thumbs down, you’ll be asked to choose a category and leave comments. As soon as you fill it, a support ticket will open.

Share your feedback to help us improve 🙂

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Disconnect PureDome

Our disconnect option is just as easy to connect. To disconnect,  follow the instructions below 👇

  • Hover your cursor to the connected icon and it would highlight in red prompting to disconnect. 

  • Upon clicking the icon, you are now disconnected.

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If you have any questions or are experiencing any issues, please don't hesitate to contact our 24/7 customer support team via live chat or email at support@puredome.com. We're always happy to help!