Router Manual Setup Guide

Admin
Mar 13, 2015
May 09, 2018
197 Comments
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In order to get a router pre-configured with PureVPN settings, visit our partner – FlashRouter

Setting up a router manually is a straightforward procedure. All you need is to have a PC with wireless adaptor and a distortion free internet connection. 

Things to Consider

Before you begin, please make sure that:

  • You have a working internet connection
  • VPN Supported Router.
  • A Premium PureVPN account (if you haven’t bought it yet, click here to buy)

NOTE
Before configuring PureVPN on your router please make sure that your router is not working as modem and supports either PPTP or OpenVPN protocols.

To setup PureVPN manually on your router, just locate your brand of router in the list below and follow the instructions to install PureVPN on your router.

PureVPN Beta App:

How to Install and Connect Applet on DD-WRT Router?

Manual Guide:

Configuration guide for DDWRT PPTP
Configuration guide for DDWRT OpenVPN
Configuration guide for Asus PPTP
Configuration guide for Asus OpenVPN
Configuration guide for Asus Version 3.0
Configuration guide for Belkin
Configuration guide for Tomato PPTP
Configuration guide for Tomato OpenVPN
Configuration guide for Linksys Router
Configuration guide for TP-link
Configuration guide for D-link
Configuration guide for MikroTik
Configuration guide for Sitecom Gigabit Routers
Configuration guide for Sabai
Configuration guide for TRENDnet
Configuration guide for dovado PPTP
Configuration guide for DrayTek PPTP

 

Wouter — A Router with Built-In Security & Accessibility. Get It Now!

Feel free to comment below, if your Router is not listed here then send us screenshots of your Router’s Wan settings at [email protected] so we can verify its compatibility and guide you accordingly!

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Comments (197 )

197 Comments

  1. Rolando mora says:

    Tengo router time capsule de Apple cómo se configura el vpn ???

    • admin says:

      Desafortunadamente, la ruta de Apple Time Capsule no es compatible con nuestro servicio y no puede configurar PureVPN en él.

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  3. Yves Schalck says:

    how a can configurate a router frm german telecom :Speedport W724 V

    • PureVPN Team says:

      We welcome your query about the router. Unfortunately, it is not possible for us to have a go at every router. Kindly send us screen shots of the WAN settings page of your router at [email protected] so we can help you setup PureVPN on it.

  4. RebelDog says:

    Sorry wrong board

  5. nick hardy says:

    hi d link dir655 linked with virgin media super hub 2 shows as connected but will not allow internet only dir set up page i have e mailed a pdf file to you any help would be great

  6. PureVPN Team says:

    Thanks for reaching out. If your Router has either PPTP or OpenVPN options then send us screenshots of wan settings at [email protected] we will send you setup instructions back.

  7. Emily W says:

    Can I configure the vpn on my Arris VAP2500 router? It doesn’t act as a modem.

  8. PureVPN Team says:

    Hi,

    Thanks for reaching out. If your Router does not work as Modem and offers either PPTP or OpenVPN protocols then send us screenshots of WAN settings at [email protected] we will then guide you accordingly.

  9. Marc Peacock-Smith says:

    Hi, can you advise the connection settings for the Vodafone huawei hhg2500 router?

  10. PureVPN Team says:

    Hi,

    Thanks for reaching out. Could you please share what is the firmware of your router? If it is Genie firmware then you can not configure VPN on this router as this firmware does not support VPN.

  11. PureVPN Team says:

    Can you kindly join us on 24/7 live chat so we may analyze your problem in better way and help you accordingly.

    Thanks for understanding!

  12. Ronald Tyler says:

    hey guy’s. I have a Netgear DGND3300_16M Router that allows the use a VPN service using a pre-shared key. Houw would I go about setting this up?

  13. PureVPN Team says:

    We are sorry for the inconvenience. Kindly change the DNS address to 8.8.8.8 and 8.8.4.4, this should give you internet access.

    Try this and let us know if it works out!

    • justin slusser says:

      I tried to change the DNS to 8.8.8.8 and 8.8.4.4 and it still says that im offline and it is having trouble talking to the ISP. I think it is my equipment. Thank you for the help.

  14. justin slusser says:

    Hello I need help with setting up on my Router. Here is the Router Info

    Name: Belkin N600DB Wireless Router
    Model: F9K1102 v2
    Firmware: 2.14.03, 11/25/2015
    Serial No. 20534GF2203140
    Boot Loader: v0.07

    I have tried to get it to work and it will not connect.

    • PureVPN Team says:

      We are sorry for the inconvenience. Kindly tell us what error you get while connecting? and are you following this tutorial https://support.purevpn.com/how-to-setup-purevpn-manually-on-belkin-router

      Looking forward to hear from you so we may assist you accordingly!

      • justin slusser says:

        To start off yes I followed the tutorial the best I could, the software version used in the tutorial is not the same that my router is running so the settings are not exactly the same. I am located in germany. So I turned the WiFi off on the router provided by the ISP and hooked up my Belkin router. When I configure the PPTP settings using the username and password and a server address from the states. It says that the username and password is accepted but it won’t connect to the Internet.

  15. PureVPN Team says:

    Thanks for reaching out. Unfortunately, VPN cannot be configured on this router.

    For a VPN to be configured a router must not work as modem and it should have PPTP or OpenVPN option.

    Hope this answers query.

  16. iDon says:

    How about set up for the Arris TG1682G?

  17. iDon says:

    Would you guys happen to know if I can set up PureVPN with the Arris TG1682G?

  18. Rex says:

    How do I setup PureVPN on my Linksys WRT1900ACS?

  19. Garrett Mapp says:

    can I set up my Netgear r6300?

    • PureVPN Team says:

      Thanks for reaching out. PureVPN cannot be configured on Netgear Genie firmware. However, if you have DDWRT firmware then you may setup PureVPN easily.

      Hope this answers your query, let us know if you still have any questions!

  20. Rob says:

    I have a Motorola SRV5120 how do I set it up?

    • PureVPN Team says:

      Hi,

      Thanks for reaching out. Unfortunately, VPN cannot be setup on this router as it seems to be working as a Modem.

      Let us know if you have further questions!

  21. james says:

    I have a sagecom 2000 router can a vpn be setup on this, was told vpn is supported on the device but how

    • PureVPN Team says:

      Thanks for reaching out. Kindly make sure that it has PPTP or OpenVPN option and it does not work as Modem. If this the case that PureVPN should be setup on this.

      Hope this answers your query let us know if you have further questions!

  22. PureVPN Team says:

    We welcome your query about the router. Unfortunately, it is not possible for us to have a go at every router. Kindly send us screen shots of the WAN settings page of your router at [email protected] so we may assist you accordingly.

  23. Alan Leonas says:

    does an alcatel-lucent model I-240W
    -A router work

  24. Bankai says:

    Is it possible to configure on ZyXel_emg2926 ?
    User Guide : support.videotron.com/_media/document/5425/user-guide.pdf

    • PureVPN Team says:

      Hi,

      Thanks for reaching out. Unfortunately, PureVPN cannot be configured on this Router. We would suggest you to consider above given Routers for using PureVPN.

      Let us know if you have other questions, we would be happy to answer!

  25. PureVPN Team says:

    Hi,

    Thanks for reaching out. Unfortunately, we have not tested PureVPN on Netcomm Router. We would request you to send us screenshots of your Router’s wan settings page at [email protected] and then we will assist you accordingly.

    Thanks for understanding!

  26. palaniyappah suresh says:

    Hi,
    I am using a netcomm N900 router (NF2) . can i configure VPN in to the router. please send me how to setup Purevpn in to the router. thanks

  27. PureVPN Team says:

    Hi,

    We apologies for the inconvenience. Our support team has replied you on email, and they are waiting for your response so they may assist you further.

  28. Pasi Hakkarainen says:

    Just for your information. If somebody is using Dovado Pro (www.dovado.com) router then you can use pptp VPN out-of-the box. Just enable PPTP VPN Client. Create new profile, fill out server u want to connect (pptp), username & password and that’s it. Dovado also supports what happens traffic if vpn-tunnel drops down and you can also configure “forced vpn” ( the possibility to select which of your devices are going use the PPTP VPN tunnel. Enter the internal IP address of your device(s) in the field. If no address is entered, then ALL of your devices will connect to the Internet through the VPN tunnel.)

  29. Engineer, Tarek Herik 4000 (R) says:

    please add help for openwrt routers from [ http://www.openwrt.org ]

  30. David Hogg says:

    i have tp-link 300 mbs wireless n router is it possible to configure the vpn onto this device .I am in Spain and would like to access uk tv through a iptv box and feel it would be better to put vpn onto the router rather than the box

    • PureVPN Team says:

      Hi David,

      Thanks for reaching out. Can you kindly tell us the Firmware and Model no of your Router so we may answer your accordingly.

      Looking forward to hear from you!

  31. PureVPN Team says:

    Hi,

    Thanks for reaching out. Please make sure that your router is not working as modem and has PPTP and OpenVPN Client, if that is the case then kindly send us screenshots of your Router’s wan settings page at [email protected] so we may send you setup guide back.

    Thanks!

  32. Tristan Tzara says:

    How do I configure a Motorola / Arris SBG6580 router?

  33. Tristan Tzara says:

    How do I configure my Motorola / Arris Surfboard SBG6580 Wireless Cable Modem Gateway?

  34. PureVPN Team says:

    Hi Chavis,

    Welcome to PureVPN. We have not tested this Gateway yet. So, we request you to first access it control panel and make sure if it has PPTP option, if it does then please send us its Settings page screenshots at [email protected] so we can send you setup guide back.

    If you face any problem then feel free to join us on 24/7 live chat and we will guide you step by step.

  35. PureVPN Team says:

    Hi Bryan,

    Thanks for reaching out. Unfortunately, we have not tested this Router with PureVPN yet. So, if you can send us screenshots of its wan settings page then we will be able to send you provide you setup guide. Screenshots can be sent at [email protected]

    Thanks for understanding!

  36. Bryan Thurnau says:

    how do I setup PureVPN on anonabox Pro

  37. Chavis Atkins says:

    Hi, I bought the premium service but I’m no seeing how to setup vpn on a Pace model 5268ac by AT&T Uverse

  38. Ben Pacey says:

    How do I set up on BT home hub 5?

    • PureVPN Team says:

      Hi,

      Thanks for contacting us, unfortunately you can’t configure VPN on BT home hub 5 as it does not have VPN option it self.

      Feel free to reach out if you have any questions.

      Regards,
      Jade,
      PureVPN Support Team.

      ***** We apologize for the delay, might cause in replying your email. We are experiencing an excessive load, unexpectedly, due to customer interest in the services. Our 24/7 live chat is available to assist you on immediate basis.*****

      • Ben Pacey says:

        How about a TP-Link Archer VR600

        • PureVPN Team says:

          Hi Ben,

          Thanks for reaching out. Most TP-Link Routers work fine with PureVPN, we have not tested this particular model but it should work fine, just make sure it has PPTP option.

          Feel free to contact us if you have further questions!

  39. PureVPN Team says:

    Thanks for reaching out. Can you please send us screenshots of your Router’s Wan settings page at [email protected] so we may send you setup guide back.

    Looking forward to hear from you!

  40. PureVPN Team says:

    Hi Eric,

    Thanks for reaching out. Please make sure your Router has PPTP or OpenVPN option and it does not work as modem. If so, then please send us screenshots of your Router’s Wan settings page at [email protected] and then we will send you its setup guide back.

    Thanks for understanding!

  41. Eric Niles says:

    Can I install purevpn on my zoom 5453 router and if so could you please post screen shots of the settings page with it properly filled out

  42. Andrea Perrone says:

    how-to install on vodafone station revolution router (pptp client is allowed)?

  43. Mike Weber says:

    If I had a Fr!tzbox modem, I would get rid of it rather than PureVPN if possible.

  44. PureVPN Team says:

    Hi,

    Thanks for reaching out. We recommend you to follow this tutorial https://support.purevpn.com/how-to-setup-vpn-manually-on-asus-router

    If you face any issue in following this guide then you can send us screenshots of your Router’s Wan settings page at [email protected] then we will send you setup guide accordingly.

    Thanks!

  45. Ivan Razmanov says:

    Hi can i install the purevpn on Asus 90-IGY7002M03-3PA0?Thanks in advance

  46. PureVPN Team says:

    Hi Mr Sean,

    I am sorry to tell you that this is a Modem and PureVPN cannot be configured on this Router.
    However, you can easily configure PureVPN on any of the above given Router.

    Let me know if we can help you with anything else!

  47. Noel says:

    Don’t buy if you have a Fr!tzbox modem as its not compatible!

  48. Mr Sean Hooley says:

    I have a Netcomm N600 Modem Router can you tell me how I can configure it?

  49. Mr Sean Hooley says:

    I have a Netcomm N600 Modem Router can you tell me how I can configure it?

  50. PureVPN Team says:

    Hi Angela,

    Thanks for reaching out. I would request you to send us Screenshots of your Router’s Wan settings page at [email protected] and we will send you its configuration guide back.

    Thanks for understanding!

  51. Angela D Vecchio says:

    My box is NetComm NB6Plus4W? How do I refigure it? Thanks.

  52. PureVPN Team says:

    Hi Pierre,

    Thanks for reaching out. I would like to update you that PureVPN does not work with modem, I would suggest you to configure it on router.

    Feel free to contact us if you have further questions!

  53. PureVPN Team says:

    Hi Jason,

    Thanks for reaching out. Can you please send us screenshots of your Fritzbox settings page at [email protected] So, we can guide you accordingly.

    Thanks for understanding!

  54. Jason says:

    I have a fritz!Box7490 How do i set my Dedicated IP on it?

  55. Pierre says:

    hello, I managed to configure the VPN without problem on my phone, but my modem TP-link C8 v1 I installed the vpn in PPTP, it connects to the server, but internet does not work after.
    Whence it could come?

  56. PureVPN Team says:

    Hi Lee,

    Thanks for reaching out to us. If your Router has PPTP and OpenVPN support then please send us screenshots of your Router’s wan settings page So, we can check its compatibility and send you setup guide.

    Looking forward to hear from you!

  57. Lee Greene says:

    my router is a Verizon , does anyone know the brand and if its compiant with Purevpn ?

  58. PureVPN Team says:

    @Cam I am sorry for the inconvenience. Can you please tell us what error you are getting? So, we may assist you in better way.

    Alternatively, you can also join us on live chat.

  59. Cam Mathurin says:

    im trying to get openvpn files to work on my sabai router but so far no luck

  60. Diego Chiaverini says:

    Fritzbox 7490?????

    • PureVPN Team says:

      @Diego Thanks for reaching out. Please send us screenshot of your Router’s settings page at [email protected] So we analyze if it can work or not.

      Thanks for understanding!

      • Diego Chiaverini says:

        Which in particular Router’s settings page?

        • PureVPN Team says:

          @Diego You can send us your Router’s Wan settings page screenshots.

          Let us know if you have further questions!

          • James says:

            Hi just wondering if the 7490 can be used or not cheers

          • PureVPN Team says:

            Hi James,

            Thanks for reaching out. Can you please mention firmware, so we may update you accordingly.

          • James says:

            At this point in time i dont have the modem, just wondering if any solution for the 7490 was established at all

          • PureVPN Team says:

            Hi again,

            It seems you are referring to Fritzbox 7490, if this is the case then we would like to update you that we have not tested PureVPN on it, so unfortunately we cannot tell you if it will work or not until we see the screenshots of its Wan settings page. If you are looking to buy new Router for PureVPN then we would suggest you have a look at above supported Routers list.

            Feel free to contact us for further queries, we are also available 24/7 on live chat, you can also contact us there for on time response!

      • Diego Chiaverini says:

        Which in particular page Router’s settings???

      • Diego Chiaverini says:

        which in particular page Router’s settings page??

      • Diego Chiaverini says:

        which in particular page Router’s settings page???

  61. PureVPN Team says:

    Hi,

    I am sorry for the inconvenience. Can you kindly tell us what exactly you are unable to access? So we can assist you in better way.
    Thanks!

  62. Yohanes Faith says:

    helo, i already setup PPTP in my router, TP-LINK, and all running normal, but why i’m still blocked to access some website from my ISP ???

  63. Phil says:

    Can I use dedicated IP directly setup on the router ? How do I do that ? Its not in the tutorial

  64. Phil says:

    Is the setup on the router will work with dedicated IP. You don’t seem to have that option in the tutorials. How to setup on router with the dedicated IP ?

  65. Nils Olsen says:

    Can an Atlantis router be configured to run PureVPN?

    • PureVPN Team says:

      Hi,

      Thanks for reaching out to us. If your router has PPTP option in connection type then kindly send the screenshots of WAN settings page at [email protected] then we will send you configuration guide.

      Thanks!

  66. Nils Olsen says:

    How can I get PureVPN to work on an Atlantis router?

  67. Irene Hall says:

    Can the Netgear WNDR3800 router be configured to run PureVPN?

    • PureVPN Team says:

      Hi,

      Thanks for reaching out to us. Unfortunately, PureVPN cannot be configured on Netgear. However, there are many other routers on which PureVPN can be easily configured, you can check the list above.

      Feel free to contact us if you have further question!

  68. Francisco Conrado says:

    Is it possible to configure the following router with your VPN service: Tecnicolor TG784n v3?

    • PureVPN Team says:

      Hi,

      Thanks for reaching out to us. Unfortunately, we have not tested PureVPN on this router so far, If your router has PPTP option in connection type then kindly send the screenshots of WAN settings page at [email protected] then we will send you configuration guide.

      Thanks!

  69. PureVPN Team says:

    Hi,

    Thanks for reaching out to us. Unfortunately VPN cannot be configured on modem, you will need a separate router. You can configure VPN on any of the above mentioned router.

    Feel free to contact us if you have further question.

  70. Phani says:

    Do you support Western Digital My Net N750 Router. If yes, can you provide me the instructions to configure the router

  71. PureVPN Team says:

    Hi,

    Thanks for reaching out to us. We have not tested PureVPN on Technicolor, I would request you to send us screenshots of your routers Wan settings page, we will check the possibility and then assist you accordingly.

    Thanks for understanding!

  72. PureVPN Team says:

    Hi,

    Thanks for reaching out to us. Kindly send us screenshots of your router at [email protected] so we can check if there is any possibility, Thanks!

  73. PureVPN Team says:

    Hi,

    Thanks for reaching out to us. You can send screenshots of your router Wan Settings page and we will double check if there is any way to configure PureVPN and then we will assist you accordingly.

    Thanks!

  74. PureVPN Team says:

    Hi,

    You can send screenshots of your router Wan Settings page and we will double check if there is any way to configure PureVPN and then we will assist you accordingly.

    Thanks!

  75. PureVPN Team says:

    Hi,

    I apologies for the inconvenience. Whenever you face any issue you can surely email us at [email protected] OR you can also join us on 24/7 live chat, we are always here to assist you.

  76. sarah says:

    Do you support Horizon routers? I have a Horizon router from Ziggo

  77. MichaelG says:

    Re:ZyXel USG routers/firewalls
    “not support” as in it will not work with ZyXel USG routers, or you don’t know how to set it up ?

  78. PureVPN Team says:

    Hi,

    Thanks for reaching out to us. Unfortunately, we do not support ZyXel USG but we do support many other popular firmwares you can check above list and configure PureVPN on any of them.

    Feel free to contact us if you have further question/suggestion!

  79. MichaelG says:

    Hi,
    Do you support the ZyXel USG 20/40/60 routers/firewalls ?

  80. MichaelG says:

    Hi, do you support the ZyXel USG routers/firewalls ?

  81. PureVPN Team says:

    Hi,

    I am sorry for the inconvenience. Kindly send screenshot of your Router’s settings page at [email protected] so we can send you configuration guide accordingly.

  82. PureVPN Team says:

    Hi,

    Thanks for reaching out to us. VPN cannot be configured on ISP modem, I would suggest you to configure PureVPN on any of the above mentioned routers.

    Feel free to contact us if you have further question/suggestion!

  83. Adriana Serret Kostan says:

    hi, we have a Livebox Orange system in France. Will VPN work with this router?

  84. Zacharias Dimitriadis says:

    Hi! I have a Technicolor TG 582n modem/router. Can I set up PureVpn directly on it and have all devices in the house directly using vpn through it? I need Netflix on my Apple tv to play through another country cause in Greece a lot of the shows are restricted.
    Thanks!

  85. Ray Reinhard says:

    Do you support Technicolor TC8305C Wireless Gateway (router, wi-fi, cable modem). We use it for Apple TV, cable internet, wi-fi, and telephone via Comcast (Xfinity)?

  86. Max Sánchez⚡ says:

    Hi! Can somebody help configure PureVPN in a DPC3825 modem?

  87. Claudio Bocca says:

    Hi. I have a Belkin N600 DB, firmware F9K1102V3. I can’t find the way to setup the PureVPN connection. On the envelope is clearly declared “VPN Support PPTP”. The tutorial on the site is for a different firmware of Belkin Router and I can’t find anything similar to setup in that way. My connection type is Dynamic, but I can’t find any tab to access the setup for the PureVPN Parameters. Thank You in advance for the help.
    Claudio.

  88. PureVPN Team says:

    Hi Martini,

    Thanks for reaching out to us. We have not tested PureVPN on this router. Can you kindly send us screenshot of your router’s settings page at [email protected] so we can assist you in better way.

    Thanks for understanding!

  89. PureVPN Team says:

    Hi,

    Thanks for reaching out to us. You can connect different devices by using one router connection However, if you connect VPN separately on each device then limit is 5.

    Feel free to contact us if you have further question/suggestion!

  90. Steven Krinks says:

    Hi
    I have the following modem from telstra, How do I configure it?

    Product Vendor

    Technicolor

    Product Name

    Technicolor TG799vac

    Software Version

    15.3

    Firmware Version

    15.53.6467-510-RA

    Hardware Version

    VANT-F

    DSL Version

    A2pv6F039t.d26g

  91. PureVPN Team says:

    Hi,

    Thanks for reaching out to us. I would request you to send us screenshots of your router’s settings page at [email protected] so, we can send you its configuration guide.

    Thanks for understanding!

  92. Gerr1dan says:

    Hi,
    If I install pureVPN on a router, I assume this will count as 1 device?
    And thus can be active on 4 other devices.

  93. Martini Bianco says:

    HI, I’m Bianco fron Itay I would want to say if purevpn work with my router wifi 4g ZTE MF90+, thanks!!

  94. PureVPN Team says:

    Hi,

    I am sorry for the inconvenience. I would suggest you to use this link to download https://s3.amazonaws.com/purevpn/androidapp/app-release.apk

    Let me know it works out!

    • Recement says:

      It worked! Thanx! However, another problem: error 678. I can’t connect to any purevpn server now. I tried many servers, but the problem is still there. Everything was fine untill lunch yesterday, I just can’t connect to the server suddenly. And I can’t see this web page if I can’t use vpn. Can I send send a email to you guys if I had any problems in the future?

  95. Recement says:

    MAN, NEED Help! How can I download a purevpn for my cell phone if my device cannot break the block in the first place? I really want download a purevpn for android to my computer, and then I can send that app to my cell and install it. How can I do this?

  96. Cabbage71 says:

    I have a Belkin AC1750 DB Router and Modem combo. Do you have configuration settings available for this device?

  97. Light Bread ™ says:

    I just purchased this service, and see you all do not offer .ovpn files. I have a newer ASUS router and they simplify the OpenVPN connection process by taking .ovpn files. Are there plans to provide these, these make it easier for your customers to establish connections.

    Update: Since I can’t delete this message, I did find the .ovpn files. My browser is not rendering the pages correctly. You can delete this post.

  98. PureVPN Team says:

    Hi,

    Thanks for your query. So far we do not have any plan to offer proxy service.

    Feel free to contact us if you have further question/suggestion!

  99. PureVPN Team says:

    Hi,

    Thanks for reaching out to us. If your router and modem is same then Unfortunately you cannot use PureVPN on Xbox One. But there are other methods by which you can use PureVPN on your Xbox, for details kindly have a look at this tutorial https://support.purevpn.com/xbox-and-other-devices-vpn-configuration

    Feel free to contact us if you have further question/suggestion!

  100. PureVPN Team says:

    Hi Tom,

    Thanks for reaching out to us. So far, we have not tested Luxul XBR-2300 I would suggest you to send setting’s screenshots of this router at [email protected] we will check and send you its configuration guide back.

    Have a great day 🙂

  101. Tom Magee says:

    Hey do you have any config info for a Luxul XBR-2300

  102. PureVPN Team says:

    Hi,

    Thanks for your comment. It seems you are talking about Xiaomi Phone, if it is then we do have tutorial for this, you can get details on this page https://support.purevpn.com/how-to-setup-vpn-manually-on-xiaomi-phone

    Let me know if this is what you were looking for?

    • CJ says:

      Haha actually, I’ve no idea what @disqus_dZed2u8TSY:disqus was talking about. Xiaomi makes both phones and set top boxes – I made an assumption. As far as I’m concerned the phone is just like any other Android phone, while I’m more interested in testing the app on a set top box.

      While I am at it – do you guys provide proxy server services as well as VPN?

  103. PureVPN Team says:

    Hi,

    Thanks for reaching out to us. Kindly send us settings screenshots of your router at [email protected] then we will send you its configuration guide.

    • CJ says:

      This is actually a set top box similar to chromcast/appletv. As far as I know it uses an android variant. I’ll give it a go and see.

  104. Katsudon23 says:

    Hi guys, can you guys provide a configuration guide for the brand – XIAOMI please. This brand has become the fastest growing gadgets brand in the world. Please give it a try.

  105. Ven says:

    If my modem and router is one I can’t use purevpn for my Xbox One?

  106. PureVPN Team says:

    Hi Ian,

    Thanks for your query. In this regards you need to subscribe for NAT firewall addon to open the specific ports.

    Feel free to contact us if you have further question/suggestion!

  107. PureVPN Team says:

    Hi Jacky,

    I am sorry for the inconvenience. Unfortunately Fritzbox is not supported. You cannot configure VPN on Fritzbox. But there are other routers on which VPN can be configured which are mentioned on above article.

    Feel free to contact us if you have further question/suggestion!

  108. PureVPN Team says:

    Hi,

    Thanks for reaching out to us. I would suggest you to have a look at this page for PureVPN supported router list https://support.purevpn.com/supported-routers-and-protocols

    Feel free to contact us if you have further question/suggestion.

  109. jahn1001 says:

    HI! can u guys provide a list of top routers that s works on PVPN. Thanks

  110. ian says:

    how can i get my sip ip phone to register through Huawei router fibre is blocking port 5060

  111. ian says:

    Hi Does pure VPN support Huawei Routers

    • PureVPN Team says:

      Hi Ian,

      Thanks for your query. We have not tested Huawei routers so far, It would be great if you could send us screenshots of your router settings page at [email protected], we will check and will guide you accordingly.

      Thanks for understanding!

  112. Jacky says:

    Hi I use router Fritzbox 4020 could you please let me know how to configure it my vpn on the router

    please find link of manual http://en.avm.de/service/manuals/fritzbox/
    thank you

  113. PureVPN Team says:

    Hi,

    Thanks for your query. We do not support EAP authentication as it is less secure and Netgear does not have any option to disable EAP, so that’s the reason we do not support Netgear. I hope you are clear now. Let me know if you still have any confusion .

    Thanks for understanding!

    • purevpn0s1173587 says:

      A real shame. I have read a few posts around the net talking about a vpn pass through on netgear routers. Is this an option/viable solution for me? Also- can you please confirm how I can cancel my subscription if I need to? I only signed up today so am within the 7 day cooling off period.
      Thank you.

  114. PureVPN Team says:

    Hi,

    Thanks for reaching out to us. Unfortunately, we no longer support Netgear router as this router is not working anymore with PureVPN. I would request you to kindly have a look at other routers that we support.

    If you have further question, feel free to contact us.

    • purevpn0s1173587 says:

      Why is it no longer working with PureVPN? It’s not like Netgear is an uncommon brand. It would be more cost effective for me to cease my subscription and sign up with a VPN that works with Netgear than it would be to replace a router that is only months old. Not a great outcome.

  115. Anderson Arimatéa says:

    Where is the complete list of servers for me use in my router ?

  116. purevpn0s1173587 says:

    Hi – I have a Negear N600 router. Is PureVPN able to be configured on this device? if not, how come?

  117. PureVPN Team says:

    Hi Nad,

    Good day. Unfortunately,VPN can not be configured on CISCO/Hitron but there are many other firmware on which PureVPN can be configured, I would suggest you to have a look at our supported router list https://support.purevpn.com/supported-routers-and-protocols
    If you have more question, feel free to write us.

    Thanks.

  118. Jeff Dunn says:

    I have a Motorola surfboard combo modem/router. Do you have configurations for this?

  119. Muhammad Nizam says:

    where do i download the .ovpn?

  120. PureVPN Team says:

    Hi David,

    Yes, it works!

    let me know if you need further help.

    Thanks and have a great day 🙂

  121. PureVPN Team says:

    Hello Halid,

    Thanks for reaching out to us. You can configure PureVPN easily on above mentioned routers. In case, if your router is not listed above then it means we have not tested PureVPN on that particular router and you need to send us screenshots of that router’s settings, so we can test it here and if it is configurable we will send you PureVPN configuration settings.

    So, I would request you to send us screenshots of MediaAccess TG788vn v2 at [email protected]. So we can test it.

    I will be waiting for your response.

    Have a great day 🙂

  122. PureVPN Team says:

    Hi Jesper,

    Good day. So far, we have not tested E5172As-22 for PureVPN. But if you could send us screenshots of its settings page on [email protected], So we can test it and if it works, we will send you PureVPN configuration settings. Let me know if you need additional help.

    Thanks 🙂

  123. PureVPN Team says:

    Hi Chris,

    Thanks for reaching out to us. So far, we have not tested Cisco RV110W for PureVPN. But if you could send us screenshots of its settings page on [email protected], So we can test it and if it works, we will send you PureVPN configuration settings. Let me know if you need additional help.
    Thanks and have a good day 🙂

  124. Chris says:

    Hi, can this be configured on a Cisco RV110W?

  125. Jesper Knud Dirach says:

    Hi there.

    I have a Huawei E5172As-22, is there a specific setup guide for this one?

  126. PureVPN Team says:

    Hi Don,

    Thanks for reaching out to us. You can follow this guide to set up Airport extreme http://support.purevpn.com/sonos-and-other-devices-vpn-configuration
    Try this and let me know how this works out!
    I will be waiting for your response.
    Have a great day 🙂

  127. Don says:

    I have an Apple Airport extreme, is there a specific setup guide for this router?

  128. Nad says:

    Have a CISCO/Hitron CGN3ACSMR router/modem. Can this be configured via PureVPN?

  129. PureVPN Team says:

    Hi,

    Thanks for reaching out to us. Unfortunately, We do not offer plain L2TP. We offer L2TP over IP sec which doesn’t work on router. Thanks for understanding!

  130. hawkeye27 says:

    You state that our router needs to have PPTP and Open VPN Client. I thought PPTP protocol was the lowest level. Why shouldn’t we use L2TP or Open VPN?

  131. PureVPN Team says:

    Hi Francisco,

    You can ask as many question as you want, we are always happy to assist you. Here is my answer to your last queries:
    – This one is correct setup:https://uploads.disquscdn.com/images/ee6475faddb833bd982a57bf64b1bb40d62291e370942a561c61535a7396fb3b.png
    – For checking internet you can connect to the router via WiFi or Cable doesn’t matter much.
    – Regarding protocols testing. If you are on Windows then you will get error 806. On Apple devices you will get PPTP server not responding.
    Please let me know if this is useful or if you need any more help – you know where to find me! Have a great day 🙂

  132. PureVPN Team says:

    Hi Francisco,

    Good day. VPN cannot be configured on an ISP modem. You should have a separate VPN router. Before you begin configuring your router, please make sure:

    • You are not using your router as a modem i.e. it is not connected directly to your internet provider.

    • Your computer has a connection with the router on which you want to configure PureVPN.

    • PPTP protocol is allowed by your ISP. To check whether PPTP protocol is allowed by your ISP or not, connect PureVPN just once with your computer/smart mobile using PPTP protocol.

    • Further details can be found at http://support.purevpn.com/router-manual-setup-guide

    In case your brand of router is not listed there, please send a screen shot of your router’s WAN settings page to: [email protected] so our team can assist you accordingly.
    Thanks!

    • Francisco Baptista says:

      Hello !!

      Thanks for your quick response !!

      It seems that i keep some doubts about which setup should i be doing…..

      So if you could help me:

      1. My ISP (MEO PT) installed an Optical Network Terminal (ONT) connected to a WLAN on the Technicolor Router.

      2. Is it possible to configure other router just for internet on the same network ?

      (I want to use this to configure PureVPN on a router and the connect to it other devices such as laptops, iphone, android box and apple tv…)

      3. Should be, if possible, “Setup 1” or “Setup 2” as shown in images below ?

      4. When you say “Your computer has a connection with the router on which you want to configure PureVPN.”, this means cable connection ? For 1st PureVPN setup ?

      5. To check if my ISP allows PPTP is enough to cable connect to my laptop (Mac) and install PureVPN app ?
      Which kind of message should i expect if PPTP is not allowed by my ISP ?

      6. For last, if you say it’s possible to connect another dedicated internet router on my network, do you have any specific brand or model i should buy ?

      https://uploads.disquscdn.com/images/3516703d9f022fc29b2e26cdfeb69ba6475032a6274dcedeb628242ac5869c62.jpg https://uploads.disquscdn.com/images/ee6475faddb833bd982a57bf64b1bb40d62291e370942a561c61535a7396fb3b.png

      Thanks in advance …. sorry for so many questions . . .

  133. PureVPN Team says:

    Hi Mattia,

    Good day. Unfortunately,VPN can not be configured on an Horizon HD recorder. If you have more question, feel free to write us.
    Thanks.

  134. Mattia says:

    Hello is it posssible to configure this with an Horizon HD recorder ( of Unity media germany)?

  135. Francisco Baptista says:

    Hello, my router is from my ISP provider can i setup it also ?
    It’s a technicolor TG784n v3, can i configure it ?
    Thank you

  136. PureVPN Team says:

    Hi,

    Good day. Unfortunately, you need to do the process manually, there is no other work around.
    Let me know if there’s anything else I can help with!

  137. PureVPN Team says:

    Hello Halid,

    Good day. Please check settings of your device and find out, if it has a VPN option or not, if it has a VPN option, take screenshots and send it to [email protected]. Once we get screenshots, we will send you setup guide, if your device does not have VPN option, so you will need to configure PureVPN on your router.
    Thanks for understanding..

  138. Halid says:

    Hello. Is the MediaAccess TG788vn v2 configurable?

    Thanks

  139. Caveat_emptor says:

    Hi, if i setup the US server addresss on my nighthawk and wanted to use the folliwng day netflix uk do i have to go back to netgear setup and chane the server again manually or is there a simple button on my login that will automatically change that

  140. PureVPN Team says:

    Hello!

    Good day. Unfortunately, we do not support Draytek router and as far as i know we have not advertise any where that we support Daytek, if you have seen this advertisement anywhere, please do share the link with me, so i can take appropriate action. I would suggest you have a look at the routers that we support.
    http://support.purevpn.com/supported-routers-and-protocols
    Let me know if there’s anything else I can help with!

  141. E.J. says:

    What about Draytek? I purchased PureVPN subscription because it was advertised that it works with Draytek routers.

  142. Ronan says:

    Hi, is the Sky SR101 configurable? Regards

    • PureVPN Team says:

      Hi Ronan,

      Good Day. Sky SR101 doesn’t support VPN so unfortunately you can’t configure VPN on it.
      If you have any other question, feel free to ask.

  143. lyn says:

    how do I set up pure vpn on a Billion router