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Frequently Asked Questions by Travelers about PureVPN

Nov 19, 2015
Aug 26, 2020
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Things to Consider before travelling:

These are some of the important things you should consider before travelling abroad with PureVPN.

1 Make sure you have received PureVPN credentials. Try it once at home before embarking on your journey. If you do not have Premium account, you can order one from here.

2 Write down your credentials in your diary or a notepad on your computer to avoid any hassle while travelling.

3 Please install PureVPN’s app on all your devices, including your Laptop, Tablet and Smartphone before travelling.

4 If you are an existing customer and have been using PureVPN services for quite some time, then make sure you have the latest version of apps installed on your devices. You can find the details of our all VPN apps along with setup guide here

Frequently asked questions by travelers:

Where Can I Find the Server List ?

What Should I do if I Face Speed Issues While Travelling?

What kind of Errors I might face While Travelling?

I Can’t Access Your Website While Travelling, What Should I do?

I Want to Download files via P2P While Travelling, What Should I do?

Things to Avoid While Travelling

Please use the comment box for your suggestions & feedback. For additional help, please submit support ticket with errors and screen shots (if possible) or contact our 24/7 live chat.

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Comments (2 )


  1. Sara Sharrock says:

    Can i stream on Hotel’s wifi with purevpn on?? why do i have to tell support every time before going on a new destination, i would just email once about all my destinations, so not all the time, i have to inform?

    • PureVPN Team says:

      Hi Sara,

      Yes, you can stream PureVPN on Hotel’s WiFi and you only need to tell our support dept only once before you leave your current destination, so we will not block your account as we usually do it, if account is used in another destination compare to where it was originally bought. If you have any another question feel free to ask 🙂