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Error 5028 – iOS/Mac

Sep 23, 2021
Sep 23, 2021
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Reason:
The possible cause of this error is VPN profile malfunction. It is a system generated error that can restrict the VPN to create a valid profile, hence doesn’t allow a successful connection
Recommended Solution:
You can resolve this error by initiating a new connection. This can be done by following the given steps:

  • Open your PureVPN application
  • Click on the “Locations” icon in the top right corner of the app screen 
  • Click on your selected location and you will be automatically connected to the VPN
  • If the issue persists, try switching to another server of your desired location

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